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EckleySP
EckleySP
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Can't edit a script

Aug 28, 2012 7:51 AM

Tags: #edit #scripts

I have logged onto the Free Story and created a project.  I've also created a Film Script, but having real issues just typing text.  ENTER does nothing and backspace and arrow keys does nothing.  I basically can do nothing except enter the first line (Scene Heading) . . .  what am I missing?

816 Views   6 Replies   Latest reply: sladkani123, Sep 19, 2012 8:21 AM
 
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  • sladkani123
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    1. sladkani123,
    Aug 28, 2012 8:03 AM   in reply to EckleySP
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    Hello,

     

    Are you working on Chrome ? Can you try another browser and let us know if you still see the issue.

     

    Thanks,

    Sunny

    Adobe Story Team

     
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  • EckleySP
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    2. EckleySP,
    Aug 28, 2012 8:05 AM   in reply to sladkani123
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    Yes -  Chrome.   MS Explorer won't always execute.  It tries then ends. . .  

     
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  • EckleySP
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    3. EckleySP,
    Aug 28, 2012 9:59 AM   in reply to sladkani123
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    Works with Internet Explorer, however, I have reinstalled IE and installed the updates that come with it and it still behaves poorly.  Or, better yet, barely works.   If there's a chance that it can work with Chrome, please let me know.

     
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  • sladkani123
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    4. sladkani123,
    Aug 28, 2012 11:43 AM   in reply to EckleySP
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    It should work well with chrome. Which OS are you working on ? What's the RAM in your machine ?

     

    Regards,

    Sunny Ladkani

    Adobe Story Team

     
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  • EckleySP
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    5. EckleySP,
    Aug 28, 2012 1:45 PM   in reply to sladkani123
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    I have two.  Same issues on both machines.   One runs Windows 7 (64); i7 Intel processor with 12 GB of RAM.  The other runs Win XP (SP3).  1 GB of RAM.

     

    I rarely use IE on either machine. . . in fact, I never use IE.  Until now.  On the XP machine it failed to come up and stay up (thus the reinstall).   Works fine on the Win7 machine, but, like I said, would prefer Chrome.

     
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  • sladkani123
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    6. sladkani123,
    Sep 19, 2012 8:21 AM   in reply to EckleySP
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    Hi,

     

    Sorry for the delay in responding. Do you want to meet us over connect session so we can see the issue you have been facing. Chrome is one of the supported browsers for us and we couldn't reproduce the issue you mentioned.

     

    Regards,

    Sunny

     
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