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Lee_Hodgkinson
Lee_Hodgkinson
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Illustrator CS6 Quick Look issue in OS X

Aug 28, 2012 1:48 PM

Hi all,

 

I can't seem to find any info on this issue.

 

We have Macs running OS X 10.6.8 and 10.8.1 and all having an issue with Illustrator CS6 .ai and .pdf previews in the finder and quick look that have spot colours (like pantone). It displays all the spot colours as black and white.

 

If the file is saved at .eps then it displays properly in finder and quick look.

 

Is there a fix for this or is this a bug?

 

Lee Hodgkinson

5110 Views   13 Replies   Latest reply: andrew.kramar, Oct 3, 2012 1:30 AM
 
Replies
  • Manish-Sharma
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    1. Manish-Sharma,
    Aug 28, 2012 4:10 PM   in reply to Lee_Hodgkinson
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    Which PDF viewer are you using ? Have you tried opening in the file in Acrobat or Reader ?

     

    Also , what if you create the PDF from different application like Word or InDesign

     
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  • Lee_Hodgkinson
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    2. Lee_Hodgkinson,
    Aug 29, 2012 7:14 AM   in reply to Manish-Sharma
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    Opening the PDF made in illustrator with Preview or Acrobat X Reader or Acrobat X Professional displays it properly.

     

    Other PDF from Word or InDesign look fine in Quick Look and the Finder preview (thumbnail).

     

    It only happens with .ai and .pdf from Illustrator CS6 when you use spot colours (Pantone).

     

    If you use CMYK or RGB process colours then it's fine.

     
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  • CupertinoFruit
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    3. CupertinoFruit,
    Aug 29, 2012 9:11 AM   in reply to Lee_Hodgkinson
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    No, I'm not seeing any issues with .ai files creating from Illustrator CS6 containing Spot Colors (Pantone Plus) - the display is showing the same colors as in the document in both Quick Look and Finder Previews.

    The pdf file from Illustrator does show the colors as black but that happens with pdfs from InDesign CS6 too. That may be as designed.

    I'm on 10.6.8

     
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  • Lee_Hodgkinson
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    4. Lee_Hodgkinson,
    Aug 29, 2012 9:33 AM   in reply to CupertinoFruit
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    Here are some screen shots of what I'm getting.

     

    AI example.png

    PDF example.png

    Thumbnail example.png

     
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  • Lee_Hodgkinson
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    5. Lee_Hodgkinson,
    Aug 29, 2012 10:05 AM   in reply to Lee_Hodgkinson
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    Noticed that it's happening in OS X built in app called Preview.

     

    Preview.png

    Is this now a colorsync profile issue in OS X?

     
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  • Lee_Hodgkinson
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    6. Lee_Hodgkinson,
    Aug 29, 2012 10:24 AM   in reply to Lee_Hodgkinson
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    Also happens with InDesign PDF that have the Output Setting:

     

    Output.png

    Here's the Indesign with "no color conversion"

    InDesign-no color.png

     

    Now here is with color conversion:

    InDesign with color conversion.png

    I also noticed that Pantone+ uses Lab as default for the process breakdown and not CMYK or RGB.

     
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  • andrew.kramar
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    7. andrew.kramar,
    Sep 5, 2012 1:28 AM   in reply to Lee_Hodgkinson
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    I have just the same sh!t happening. Very weird.

     

    System:

    OS X 10.8.1

    Adobe CS6

     
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  • andrew.kramar
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    8. andrew.kramar,
    Sep 10, 2012 12:43 AM   in reply to andrew.kramar
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    16.0.1 update didn't solve this.

     
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  • fluxco
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    9. fluxco,
    Oct 2, 2012 1:29 AM   in reply to Lee_Hodgkinson
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    Ah. Just happened to me and went looking for this thread. Hm.

     
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  • Larry G. Schneider
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    10. Larry G. Schneider,
    Oct 2, 2012 9:03 AM   in reply to fluxco
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    As reported on the ID forum, saving the PDF with the X-4 preset will solve this problem.

     
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  • Lee_Hodgkinson
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    11. Lee_Hodgkinson,
    Oct 2, 2012 9:10 AM   in reply to Larry G. Schneider
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    Nope. Defaults don't work. You still have to change the colour conversion. No conversion still leaves the same results when saving as PDF in the 'save as' for Illustrator.

     

    I believe it's the default LAB colour break down of Pantone+ that causing the issue with OS X not seeing the true colour. My guess is that it has to be RGB or CMYK to display with colorsync and not LAB.

     
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  • andrew.kramar
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    12. andrew.kramar,
    Oct 3, 2012 1:27 AM   in reply to Lee_Hodgkinson
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    X-4 doesn't work for me either. And it doesn't depend on color space actually. But 'Press Quality' preset works fine! Now trying to figure out the exact option, which is making PDF look normally.

     
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  • andrew.kramar
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    13. andrew.kramar,
    Oct 3, 2012 1:30 AM   in reply to andrew.kramar
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    Oh, I'm sorry. That IS Color Coversion.

     
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