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Joel_IT
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Flash 11.4 not working with FireFox or Safari for Live Webcast Player

Aug 28, 2012 9:36 PM

Tags: #safari #firefox #not_working #flash_player_11.4

We're a webcasting and slides sharing services company.  Flash 11.4 is not working for our Live Webcast Flash player for Mac+Safari, Mac+FireFox, or PC+FireFox. 

 

The problem is limited to a specific player used for live audio-only webcasts, and not the players used for replays or audio+slides events, which use different players.

 

Any ideas on how we can fix this?

 

Joel

 
Replies
  • Currently Being Moderated
    Aug 29, 2012 12:51 PM   in reply to Joel_IT

    Could be related to this bug I opened:

     

    https://bugbase.adobe.com/index.cfm?event=bug&id=3318904

     
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  • Chris Campbell
    8,532 posts
    May 4, 2010
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    Aug 29, 2012 1:46 PM   in reply to biggyspender

    @Joel_IT - Do you have a URL I can try?  Does this reproduce with Firefox 15 on Windows?

     

    @biggyspender - Thanks for adding the bug.  If possible, I'd recommend noting the browsers and operating systems you've seen this occur on.  I saw you mention Windows 2008, does it also happen with Win7?

     
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  • Chris Campbell
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    May 4, 2010
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    Aug 29, 2012 2:15 PM   in reply to Joel_IT

    @joel_IT - Thanks, I was able to reproduce this.  I'd recommend, opening a new bug at bugbase.adobe.com and including a stream that will be available in the future for testing against.  You're bug might be the same as biggyspender, but having two open can't hurt.  I've been able to reproduce the problem with your stream so I'd like to follow up internally.  Once you get the bug report entered, please let me know the bug number.

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Aug 29, 2012 3:04 PM   in reply to Chris Campbell

    I took a look at @Joel_IT's swf's with a decompiler. The failure case (singlemp3player.swf) is an AVM1 swf using Sound object, just as I describe in my bug report. The working player is AVM2 (SlidesPro.swf).

     

    With regards to platforms that I can reproduce on, we only use server2008 r2 x64 in our office, so I cannot confirm other platforms.

     

    I did find this thread on the web that suggests that this is not isolated to Windows platforms:

     

    https://getsatisfaction.com/schillmania/topics/sound_issue_with_extern al_mp3_streaming_and_flash_11_4_r402_on_mac_osx

     
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  • Currently Being Moderated
    Aug 29, 2012 3:09 PM   in reply to biggyspender

    @Joel_IT, in answer to your question on the bugbase, you can't "tell" Flash to use AVM2. The choice of virtual machine that FlashPlayer uses is determined by the SWF being played. Old style swf files authored with the ActionScript1/2 language use AVM1, new swf files written using ActionScript 3 will cause AVM2 to be used. The two types of SWF (AVM1/AVM2) are completely incompatible with one another.

     
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  • Currently Being Moderated
    Aug 29, 2012 3:35 PM   in reply to biggyspender

    As an aside, the behaviour of mp3 streaming in AVM1 and AVM2 is subtly different. The AVM1 sound object is considerably more resilient to switching of bitrate (something we see on radio streams with a "banner" at the start, something like "you're listening to radio xxx" that plays before the music). Sometimes after the banner, AVM2 sound stutters and plays back incorrectly. AVM1 does not display this behaviour which makes it considerably better suited to radio stream playback. This is why we continue to use AVM1 on radiotuna.com for mp3 stream playback (other than if we detect broken FP11.4, in which case we switch to an AVM2 swf). If this issue remains, I think I'll open a bug on this issue too.

     

    The following stream switches from 320kbps to 128 kbps (yes, this is bad practice by the broadcasters, but mainly they're non-techie so they don't have much of a clue anyway) :

     

    http://69.175.122.202:8280/;0

     

    plays fine in AVM1 (pre FP11.4 of course). Stops working in AVM2.

     
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  • Currently Being Moderated
    Aug 29, 2012 4:03 PM   in reply to biggyspender
     
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  • Currently Being Moderated
    Aug 29, 2012 4:15 PM   in reply to biggyspender

    I wonder if the "undisclosed vulnerabilities" fixed in 11.4 were concerning mp3 playback? It's certainly possible to crash the player with malformed mp3.

     
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  • Chris Campbell
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    Aug 29, 2012 4:35 PM   in reply to biggyspender

    I talked with the dev manager for audio and video and while we are trying to slowly phase out AS2/AVM1, this change was un-intentional.  I'm creating an internal bug and we'll start investigating.

     

    Chris

     
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  • Currently Being Moderated
    Aug 29, 2012 4:54 PM   in reply to Chris Campbell

    Good to know. Would be great to get this fixed asap. We serve ~a million widgets a month to 3rd party web pages that rely directly on this API. Rewriting in AVM2 would be a lengthy and unscheduled diversion from current work. I think I'll definitely file a report about the difference in behaviour between AVM1/2 if AVM1 is going away. Is there any kind of statement on the phasing out? Time schedule? When would we need to consider upgrading to AVM2?

     
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  • Chris Campbell
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    May 4, 2010
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    Aug 29, 2012 5:29 PM   in reply to biggyspender

    Good to know, if you can add a comment to your bug report with the buisness impact, it'll help us prioritize this issue.

     

    I don't know of any official announcement for AVM1, and I wouldn't worry about any changes happening without a long announcement lead.  You can find out about our roadmap and any future changes here: http://www.adobe.com/devnet/flashplatform/whitepapers/roadmap.html

     
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