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PeddersPH
Currently Being Moderated

Need help with signature showing as not trustes

Aug 29, 2012 3:42 AM

I've created a form that is filled in by the user and then emailed on to their manager for approval. I've added a signature field so that a digital dignature can be applied, however every time I sign the document I'm told that the signature is invalid and the reason is that the document was modified in an unauthorised manner since previous signature was applied.

The document has not been modified, other than signing it. I'm using a valid certificate to sign with (I tried on another pdf, NOT created in LiveCycle and it worked fine).

 

Any ideas what might be causing this?

 
Replies
  • Currently Being Moderated
    Aug 30, 2012 12:00 AM   in reply to PeddersPH

    You may ave a script running in the form, that permanently updates a field value.

    Often it's a script to calculate a date or summary in the layoutReady event for example.

     
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  • Currently Being Moderated
    Aug 30, 2012 5:24 AM   in reply to PeddersPH

    If possible can you upload a sample PDF that exhibits this behavior?

     
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  • Currently Being Moderated
    Aug 30, 2012 11:11 PM   in reply to PeddersPH

    Upload the form to a file sharing service like Acrobat.com and then post a link.

     
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