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WernerATKoco
Currently Being Moderated

.swf starts fine, then hickups and then stops, upon reload it repeats the process

Aug 23, 2012 9:48 AM

Tags: #swf_freeze

The topper banner on all pages on our web page is an .swf file and it runs fine on my computer, fading properly between all 6 jpgs.   On other computers however, it starts changing pics without "fade" and then totally stops running at all, not even showing a single one of the 6 jpgs.  When loading another page on our site or reloading the current page it starts working again for about 30 seconds and then does the same thing.  Does anyone have any idea why this is happening and how to fix it?  Thanks!

 
Replies
  • Currently Being Moderated
    Aug 23, 2012 1:22 PM   in reply to WernerATKoco

    Is the properly working .swf running from your computer or from the server? Is there a copy of the .swf on your computer? Are these jpgs in the movie's Library or are they imported at runtime?

     

    From your description it sounds like the properly working file is running from memory on your computer. It sounds like the file is not fully loading before it begins to play and so the .jpg images aren't showing. On subsequent playbacks more of the fle is loaded in memory and so more of the file plays before it fails.

     
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  • Currently Being Moderated
    Aug 23, 2012 3:02 PM   in reply to WernerATKoco

    You should only have one copy of the .swf and one copy of each .jpg that you use. Your html should point to the .swf from each page.

     

    If the problem started after you removed two images, then look at the code that does the loading. That is most likely where the problem is.

     
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  • Currently Being Moderated
    Aug 29, 2012 11:20 PM   in reply to WernerATKoco

    Hello,

     

    Please follow Rob's suggestion, and try and have a single copy of the swf and jpeg files at an any easily accessible location on the server. And, reference this location from all HTML web pages that need the swf embedded.

     

    Please let us know if it helps.

     

    Regards,
    Suhas Yogin

     
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  • Currently Being Moderated
    Aug 30, 2012 7:33 AM   in reply to WernerATKoco

    Can you show us the html for one of these pages? That may give some clues on how the files are organized.

     

    If you don't find a reference to an .swf file on any of the html docs then there is probably a Javascript function that calls the .swf.

     

    In any case, you really want just one copy of the Flash .swf file on your server and then each of the html docs call that one file.

     

    From your xml file above, it looks like all of the jpg images are organized into a single folder.

     
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