The topper banner on all pages on our web page is an .swf file and it runs fine on my computer, fading properly between all 6 jpgs. On other computers however, it starts changing pics without "fade" and then totally stops running at all, not even showing a single one of the 6 jpgs. When loading another page on our site or reloading the current page it starts working again for about 30 seconds and then does the same thing. Does anyone have any idea why this is happening and how to fix it? Thanks!
Is the properly working .swf running from your computer or from the server? Is there a copy of the .swf on your computer? Are these jpgs in the movie's Library or are they imported at runtime?
From your description it sounds like the properly working file is running from memory on your computer. It sounds like the file is not fully loading before it begins to play and so the .jpg images aren't showing. On subsequent playbacks more of the fle is loaded in memory and so more of the file plays before it fails.
Thanks for the reply Rob.
That is my thought exactly but I have no clue how to make them load properly. They used to work fine until we removed 2 pictures from a sequence of 8.
And yes, there is a copy of the .swf on my computer and that is probably why on my pc everything shows normal. The .swf and the jpgs are also on our web server. Can you place the .swf and jpgs in just one location on the web server or do you have to place them in every folder that contains a page that runs the flash?
You should only have one copy of the .swf and one copy of each .jpg that you use. Your html should point to the .swf from each page.
If the problem started after you removed two images, then look at the code that does the loading. That is most likely where the problem is.
I'm totally lost here. Here is the .xml code of the jpgrotator, which is "executed" by a script on each page of our site. The .swf and .xml files are in every folder that contains one or more pages of our whole site. If you remove these files from a folder, the page(s) locaterd in that folder no longer runs the topper. I only have two words left for the situation: help, please!
<photo path="http://www.koco-usa.com/jpg/1.jpg" link="" />
<photo path="http://www.koco-usa.com/jpg/2.jpg" link="" />
<photo path="http://www.koco-usa.com/jpg/3.jpg" link="" />
<photo path="http://www.koco-usa.com/jpg/4.jpg" link="" />
<photo path="http://www.koco-usa.com/jpg/5.jpg" link="" />
<photo path="http://www.koco-usa.com/jpg/6.jpg" link="" />
Please follow Rob's suggestion, and try and have a single copy of the swf and jpeg files at an any easily accessible location on the server. And, reference this location from all HTML web pages that need the swf embedded.
Please let us know if it helps.
I appreciate the assist but since I'm not a web designer and only know old school html, I have no clue how or where to reference or embed flash or .swf files. I don't even find anything that looks like an embedded code on our code pages, maybe that is the whole problem?! And I've been trying to Google "tutorials" but so far they are only making things more confusing to me. (Yeah I need to go back to school or get a good book for this, I know) Meanwhile, it looks crappy and I have been tasked to find a fix. If anyone can tell me more on how to get Rob's suggestion done, with coding, refferencing and embedding or at least point me in the direction of good tutorials and literature (online or offline), it would be very much appreciated.
Can you show us the html for one of these pages? That may give some clues on how the files are organized.
In any case, you really want just one copy of the Flash .swf file on your server and then each of the html docs call that one file.
From your xml file above, it looks like all of the jpg images are organized into a single folder.
Europe, Middle East and Africa