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Rooffy
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Missing triangle on Fix tab

Aug 30, 2012 3:50 AM

Running Premier Elements 10 version (20110914.m.17521) on Windows XP SP3

 

In Organizer, to get to 'Edit Video' all instructions say to click on the down triangle on the Fix tab. Problem is my Fix tab has no down triangle See screenshot (click it to enlarge). Anyone else have this problem? Or know what to do about it?screenshot1.jpg

445 Views   7 Replies   Latest reply: Bill Hunt, Aug 30, 2012 9:31 AM
 
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  • Bill Hunt
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    1. Bill Hunt,
    Aug 30, 2012 7:34 AM   in reply to Rooffy
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    What happens if you hit this down triangle?

     

    Down_Triangle.png

    Good luck,

     

    Hunt

     
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  • LittlePaleFace
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    2. LittlePaleFace,
    Aug 30, 2012 8:23 AM   in reply to Bill Hunt
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    Do you have the option in the preferences checked?

     

    PRE-Option.jpg

     

    Brian

     
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  • nealeh
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    3. nealeh,
    Aug 30, 2012 8:34 AM   in reply to Rooffy
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    You should have the diamond, but clearly not.

     

    Some questions:

    Have you customised font size or dots per inch in Windows settings?

    If so revert them back

    Have you the latest QuickTime installed?

    If not, if not install it.

    Have you customised performance settings?

         If so reset them

    • Control Panel (classic view)
    • System
    • Advanced Tab
    • Performance Settings
    • Let Windows choose ...
    • Apply

     

     

    Cheers,
    --
    Neale
    Insanity is hereditary, you get it from your children

     
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  • Rooffy
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    4. Rooffy,
    Aug 30, 2012 8:44 AM   in reply to Bill Hunt
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    Just get option to edit with photoshop

     
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  • Rooffy
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    5. Rooffy,
    Aug 30, 2012 8:45 AM   in reply to LittlePaleFace
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    That's cracked it Brian. Many thanks

     
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  • Rooffy
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    6. Rooffy,
    Aug 30, 2012 8:50 AM   in reply to nealeh
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    Thanks anyway Neale

     
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  • Bill Hunt
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    7. Bill Hunt,
    Aug 30, 2012 9:31 AM   in reply to Rooffy
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    Excellent!

     

    Please mark Brian's Reply as the Correct Answer.

     

    Adobe has been monitoring the forums closely, and keep data on Correct, Helpful and the little "Was that helpful? Yes - No" replies. Only the OP can mark a thread as Answered, Correct, Helpful, but anyone, who derives help can mark the "Was that helpful? Yes - No."

     

    Thank you and good luck,

     

    Hunt

     
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