I am having problems signing in to a trial version of cs6. It has all downloaded fine but when I open the trial version it comes up with a box asking for me to sign in with my Adobe ID. I click on the sign in button and after a while it comes up with a box saying I am not connected to the internet or my clock settings are wrong. But I am connected and my clock is right! Any hints on how to fix this??
I will try this. The other thing I was thinking it could be is that when I set up my user profile I mistakenly left the country as USA. If the trial software compares this with my computer dates and times it will be incorrect. I am from NZ which is obviously a different time zone etc, so this could be confusing things.
I am having the EXACT same problem with my Photoshop trial. VERY frustrated. Did you ever find a solution? If so would please HELP!!! My fire wall is off, My internet connection is fine....thank you for your time!
No - I tried a whole stack of things but could not get it to work - no matter what. I agree - it's very frustrating. I think my trial has expired now and I never used it. What a waste of time! L Anybody got some tips?? I am not buying this product until I can find out what it is like to use......Calling all you technical people out there for some suggestions....
Did you have other Adobe software on your computer? Previous versions perhaps.
See this document to see basic troubleshooting steps for this and other connectivity issues.: http://helpx.adobe.com/content/help/en/x-productkb/policy-pricing/acti vation-network-issues.html
Let us know if this solves your problem, and incase it doesn't how far do you get in the series of steps.