We have a digital signature plugin for signing and verifiction of digital signatures. It works fine in acrobat x, however, when a pdf is opened in a browser especially IE 9 -- (IE 8 seldom crashes) and FF also occasionally crashes, but IE 9 crashes all the time -- and we close IE brower or close the tab with pdf, then the browser crashes.
There are other occasions, like, opening of pdf's in the same tab or IE 9 session one after the other, and suddenly IE would crash.
In our plugin we have put checks at verification and signature creation callbacks to see if we are running in a browser and if yes, then we simply cancel the verification/signature process and show the user a message dialog (using AVAlertNote()). thats all we are doing related to browsers.
I have tried many approaches, like:
- trying to get the last method that crashed, but no success.
- removing callbacks one by one to check which one might be causing the issue.
- looking at acrobat sdk function specification to see if there is any issue in my using of those functions.
but still no luck.
I need your help to resolve this issue as soon as possible.
Europe, Middle East and Africa