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Bill Hunt
Bill Hunt
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Community Help Up to Old Tricks?

Aug 31, 2012 8:46 AM

When we first started seeing the posts generated from Community Help, the OP's query was not shown, leading to a lot of confusion. Then, things seemed to have been fixed, where the OP's query WAS shown as the first Reply in the thread. I am starting to see many threads, where the original question is NOT being shown again, such as with this one: http://forums.adobe.com/thread/1044742?tstart=0

 

Is this lack of display on my end, or have things rolled back with Community Help threads?

 

Just curious,

 

Hunt

884 Views   9 Replies   Latest reply: Bill Hunt, Sep 2, 2012 9:29 AM
 
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  • adobe-admin
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    1. adobe-admin,
    Aug 31, 2012 9:34 AM   in reply to Bill Hunt
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    I don’t see any issue with that thread. I see the original from Chris and another reply from Bojan.

     
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  • Terri Stone
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    2. Terri Stone,
    Aug 31, 2012 10:46 AM   in reply to Bill Hunt
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    I see the same thing as John.

     

    Bill, perhaps your confusion stems from the fact that what Chris posted is not a query. That's a legit type of comment on Community Help pages.

     
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  • Bill Hunt
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    3. Bill Hunt,
    Aug 31, 2012 11:23 AM   in reply to adobe-admin
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    Ah, now I see the issue. The Reply that triggered the Community Help thread was the reference to the tutorial. I thought that was in reply to a question, that triggered Community Help.

     

    In the end, it WAS on my end, but not with the browser, but in my feeble mind.

     

    Thank you for setting me straight. Often not the easiest job...

     

    Appreciated,

     

    Hunt

     
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  • Terri Stone
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    4. Terri Stone,
    Aug 31, 2012 1:38 PM   in reply to Bill Hunt
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    Not feeble! It's a confusing chain of events.

     
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  • Bill Hunt
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    5. Bill Hunt,
    Aug 31, 2012 1:49 PM   in reply to Terri Stone
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    Terri,

     

    Maybe, but I should have thought long and hard about things, before I jumped to the conclusion, "there it goes again... " [SIC]

     

    Thanks for being kind to me and have a happy and safe Labor Day!

     

    Hunt

     
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  • Claudio González
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    6. Claudio González,
    Aug 31, 2012 1:56 PM   in reply to Bill Hunt
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    Bill, you are not alone. Remeber this thread?

     


    http://forums.adobe.com/thread/1031822?tstart=60

     

    Pierre told us then that he had raisen this matter to the appropriate quarters. I would have thought that replacing a confusing sentence by a clearer one would take hours, or perhaps days, but obviously I was wrong.

     

    Just another item to add to the long list of things that we have to take as they are...

     
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  • RickCP
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    7. RickCP,
    Aug 31, 2012 2:54 PM   in reply to Claudio González
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    Claudio González wrote:

     

    ... that replacing a confusing sentence by a clearer one...

    Yes, maybe something like... "All about "Layer Basics" can be found here"... would be better.

     
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  • acresofgreen
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    8. acresofgreen,
    Sep 2, 2012 12:50 AM   in reply to Bill Hunt
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    I'm glad of this thread because I had stopped even looking at posts that come from Community Help, because I didn't understand them. This thread drew my attention to the fact that the problems have been fixed.

     
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  • Bill Hunt
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    9. Bill Hunt,
    Sep 2, 2012 9:29 AM   in reply to acresofgreen
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    Great news! I thought that the only result from it was "I had egg on my face... "

     

    You know, I can take that, if anyone is helped.

     

    Hunt

     
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