Skip navigation
Sophronia_13
Sophronia_13 Calculating status...
Currently Being Moderated

Update to Adobe Photoshop 7

Sep 1, 2012 7:32 PM

Tags: #photoshop #find #update #can't #7 #program #crashes

I have followed the instructions, re-installed my Photoshop 7.0 three times, and when I try to inlstall the update, it cannot find Photoshiop 7.  I am working in XP Pro on a laptop.  I have even tried restarting my computer after installing Photoshop 7 but that didn't work either.

 

Any further suggestions?

 

Without the update, every time I try to save an image the program crashes,

 

Nancy Frey

[email address removed by host]

890 Views   8 Replies   Latest reply: R_Kelly, Sep 3, 2012 3:15 AM
 
Replies
  • Jeff A Wright
    Currently Being Moderated
    1. Jeff A Wright,
    Aug 31, 2012 12:50 PM   in reply to Sophronia_13
    Report

    What update are you trying to apply.  It sounds like you may have another issue if you are unable to even save a document with the intial installation of Photoshop 7.0.

     
    |
    Mark as:
  • Sophronia_13
    Currently Being Moderated
    2. Sophronia_13,
    Sep 1, 2012 10:01 AM   in reply to Jeff A Wright
    Report

    Thanks for responding Jeff.  Do you have any idea what 'another issue' might be?  I have checked that there is sufficient space on my hard drive, but when I open certain images, the program crashes.  I had assumed it was because the image was originally saved with an updated version, but a re-install (several) failed to fix this, so I tried another clean install and was then unable to install the update even with all security turned off,  The program is definitely installed on this computer, but the update says it can't find it, even after I locate the folder and point to it.

     

     

    Nancy Frey

     
    |
    Mark as:
  • PECourtejoie
    4,770 posts
    Jan 11, 2006
    Currently Being Moderated
    3. PECourtejoie,
    Sep 1, 2012 10:52 AM   in reply to Sophronia_13
    Report

    Hello, If I remember correctly, Photoshop 7 could not save on disks bigger than one TB.

    What version (7.xx) are you currently using? You might find it by going on help>about Photoshop (is it well Photoshop 7 and not Photoshop Elements 7?)

    Also, what is the size of the document? Was it created with Ps 7?

     
    |
    Mark as:
  • Jeff A Wright
    Currently Being Moderated
    4. Jeff A Wright,
    Sep 2, 2012 1:07 PM   in reply to PECourtejoie
    Report

    That could explain it PECourtejoie.  I honestly haven't tried using Photoshop 7 on any modern hardware even if I was still using Windows XP.  Terrabyte drives were not very common during 2002 when Photoshop 7 was current.

     

    I have moved this discussion over to the Photoshop General Discussion forum as there maybe troubleshooting steps which can performed to correct for your current installation.

     
    |
    Mark as:
  • Bill Hunt
    Currently Being Moderated
    5. Bill Hunt,
    Sep 2, 2012 12:24 PM   in reply to PECourtejoie
    Report

    Pierre,

     

    You could well be correct. Wasn't PS version 7 the last one to have a limit on the size of the Scratch Disks? Seems that was 4GB, and one could split over 4 HDD's.

     

    IIRC (I have my faulty memory), there was only one major update for version 7, and that was to 7.0.1, though there might have been minor version releases. The 7.0.1 update was fairly important for fixing some major issues.

     

    If you are correct, then the OP's installation might not work well. One option, though not one that I like, would be to create a partition, just for PS version 7. Going back to its day, I had four, 4GB partitions on a separate HDD, just for the PS Scratch Disks.

     

    Hunt

     
    |
    Mark as:
  • Sophronia_13
    Currently Being Moderated
    6. Sophronia_13,
    Sep 2, 2012 4:32 PM   in reply to PECourtejoie
    Report

    I encountered that problem on my desktop when I installed two 1.5TB hard

    drives.  My solution was to partition one to use for images.

     

    But my problem is with my laptop computer which is an HP 510 Evo Notebook

    with a 50 GB HD and 36.2 GB free space.  I am running Wndows XP Pro with

    SP3 in NTSF.

     

    I worked on this problem again today and here's what I did:

     

    1.  Uninstalled Photoshop 7.0.0

    2.  Turned off all Windows & Norton Firewalls

    3.  Re-installed Photoshop 7.0.0 from the original disk

    4.  Attempted to install PS 7.0.1 update (which I have downloaded twice now)

     

    The installation of the update still says it cannot find Photoshop 7.0.0.

     

    I then tried using Photoshop 7.0.0 as installed.  I was successful in

    printing three images before the program crashed.  It locked up and I had

    to reboot the computer.  The images were black & white documents downloaded

    from Ancestry.uk Census records, something which I do on a daily basis.

    They are always under 1 MB.  It was the crashing on my original

    installation while attempting to save one of these images as a .tiff that

    led me to re-install Photoshop 7.0.0 in the first place.  Today I had no

    problem saving as .tiff, but the program crashed while printing.

     

    Perhaps the problems I am having would be solved by the installation of the

    update, but I still cannot do that.

     

    Any more suggestions?

     

    Nancy Frey

    Newcastle, Ontario, Canada

     
    |
    Mark as:
  • Noel Carboni
    21,030 posts
    Dec 23, 2006
    Currently Being Moderated
    7. Noel Carboni,
    Sep 3, 2012 3:02 AM   in reply to Sophronia_13
    Report

    Have you tried running the installer via Run As Administrator?

     

    -Noel

     
    |
    Mark as:
  • R_Kelly
    Currently Being Moderated
    8. R_Kelly,
    Sep 3, 2012 3:15 AM   in reply to Sophronia_13
    Report

    Possible solution:

    (the second post hopefully)

     

    http://forums.adobe.com/thread/375798?tstart=30

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points