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Trial Reader Extensions credentials error

Aug 19, 2012 6:51 AM

Tags: #error #reader #extensions

Hello experts

 

I have just installed Windows x64 turnkey version of LC server.

I got some errors during installation (admittedly I should have make a note of these, sadly I havent) however these were not particulary descriptive so I have decided to continue and see if I will be able to fix these later.

At the moment I only had a look at admin console (seems to work fine) and I tried to launch Reader Extensions module but latter does not want to start. After logging in I am presented with following message:

 

Application alert

A fault occured while trying to access the list of Reader Extensions credentials

 

and subsequently I am being logged off.

 

I tried to find the cause of that issue in Trust Store to no avail.

 

Can anyone help?

 

Regards

Michael

 
Replies
  • Currently Being Moderated
    Aug 20, 2012 4:47 AM   in reply to Michael Orzechowski

    I'd recommend restarting the server and checking the server log for errors.  Also, have you installed the RE cert in the trust store as a local credential it should look like the following:

     

    ARES

    C=US,O=Adobe Systems Incorporated,OU=Adobe Trust Services,CN=ARE IDev V6.1 P19 0009278

    CN=Product Services,OU=Adobe Trust Services,O=GeoTrust Inc.,C=US

    Tuesday, December 6, 2011

     
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  • Currently Being Moderated
    Sep 3, 2012 6:16 AM   in reply to Michael Orzechowski

    Michael,

     

    Please attach the logs if you have from your previous setup which ran in to issues , Did that server had previous versions of Adobe LiveCycle running on it?

     

    Are there are any issues with the current installation on clean system ?

     
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