This is not "in creative cloud" it is the CS6 Master suite I bought in disk form directly from Adobe that "Lives" on my computer. Every time I open an application in CS6 I am greeted with a trial screen. Even Norton has patches they make for their products when it leaves crapware or parts of apps that should have been removed in order to fix any of their app when they break. This is a multi-thousand dollar product not a cheap toy or a rental. Did they develop some anti-piracy Schema that uses polymorphic or illegal file names so they do not even know where their product hides all it's information?

Ok... Bob and Mylenium, I an NOT a subscriber to creative cloud. I am a purchaser of the Full product or at least the upgrade to a full product (CS6 Master suite) I have been using Adobe products since Photoshop 3.0 and Macromedia since Dreamweaver was in beta.

Are patches  available to fix CS6?

Tried the link,

downloaded the Adobe Application Manager,

ran said manager,

Tried to follow instructions but Did not have ability to Deactivate (AKA help>deactivate) as it was greyed out. Asumed that product was already deactivated, Closed product contiued on with instructions 6 - 12.

Reopened product no trial notice. Seemed good...

Restarted machine opened product no trial notice seemed good...

Tried to open last saved project in preimere said there was something wrong with resource. BAD...

Closed product.

Tried to open old project with preimere, project came up but so did the trial window as well just as before.

Closed trial window using X

was asked if I want to quit trial I choose yes.

Trial window closes product stays open, in help product has deactivate greyed out just as before.

Oh, It gets better... now I can not close the trial window and keep working.

As an update:

tech support called me back this morning and remoted in to my system turned on "Hidden administrator" via

net user administrator /active:yes

Disabled EVERY non-microsoft process for restart and then put serial # back in what the trial requests and activated it.

everything tested out fine even after a restart.

Opened Premiere started working for about an hour. Closed Premiere. Opened a project file.

Trial window came up again.

During the process of diagnosis she tried to use ping to see if the product was communicating with Adobe and of course ping is blocked. So I suggested Trace route everything was awsome all the way outside of my ISP once we hit Adobe's servers however....

Timed out

Timed out

Timed out

Timed out

Timed out

Timed out

I sugested that this may be the cause for at least the pandemic problems with creative cloud regressing to trial mode. The tech support person PROMISED that since accourding to Adobe "my license was activated" that it would not. But sadly it did.

This is why I hate software piracy. Companies make really strict sytems to try to prevent it. Pirates swiftly beat it. Legally licensed users like me can not get a patch to fix it when these systems break. Using Adobe for like 20 years can not beleve this...

I hate this window!

After a long time with tech support maybe 2 hours and more if you count being on hold. Even though I am running my main account as an administrator although when things are running correctly my main user account is always limited. I was told to give this account all admin privilages for the:
C:\Program Files (x86)\Common Files\Adobe\Adobe PCD

Folder...

Gave it several tests opening and closing serveral programs restarting opening and closing serveral programs and then repeating - seems promising...

Call me sinical but the last time I opened programs I am using for work however, I have decided for the sake of finnishing my projects to leave all the programs I am working with open and not close them (for a week if nessesary).

Although now I am getting a very wierd issue in Photoshop

Pretty much every time I open a file it does not refresh all of it away. If I use the type tool it does this crazy blinking (Above) as well.

I am considering billing Adobe for my time or the time to hire somone else to resolve this as for example I just inadvertantly discovered the SLC files that are hidden with some schema that even when you make hidden and system files visible can not be seen These are hidden in the:
C:\Program Files (x86)\Common Files\Adobe\

folder and others and date back to the innitial install which may be the issue...

See:

http://filext.com/file-extension/SLC

Still having the same issue called again on Friday 1 plus hour wasted again... Was promised a call from (tier 3) support on Monday so I tried locating every file in C: using search *.slc. I then uninstalled absolutely every adobe product installed on my system did another search, still there, deleted files folders, then did a search for *adobe* deleted hidden/system folders that still existed within such things as user folders. Restarted. Used cleaner tool and restarted again. Installed everything from scratch again Saturday. Used serial # program says activated then restarted. Time on task around 4 hours.  Worked all day opening and closing programs and no issue. Some on Sunday no issue. Monday used Dreamweaver and discovered that program retained site definitions and settings information even though I told it not to on uninstall  (feeling a little concerned at this point). NO CALL FROM ADOBE SUPPORT! Did not waste my time calling them at this point ...Tuesday no issue, did notice that some programs indicated that they had not been used opened and closed almost all programs in the suite, no issue.

Shut down computer for the night.

This morning when I opened Photoshop to start working:

Closed and choose NO and was able to paste and save the above.

Your software has deactivate greyed out because the condition required in the program to have it available is false. This could be represented in the sudo code:

If (software activated) true

then

DeactivateMenuItem (enabled)

if not

DeactivateMenuItem (disabled)

Unfortunately, the code for this is far more complex calling on a number of conditions and value tests to be true in order to verify that we are not using an invalid license, or modified software. When a system for example rejects the installing of data in certain areas or rejects changing it's values once it is there. Those can be some of the values antipiracy measures find unkosher. In my case I think it is on their authentication server side.

After one restart and then opening Photoshop I was greeted with this:

While the program was activated it deactivates it's self on the start of the program. In fact if any of you would like to see how this works during the startup of your registered activated program click on help on the menu bar just before the program has completely first started after you reboot your computer. It will briefly show as deactivated by not having deactivate as an option until it is fully started. Giving evidence to my theory that it calls home on startup.

Now we get to the very sorted tale regarding the referance in my previous post (#23).

Here is an excerp I wrote to someone who I think is one of the people in charge of Adobe Forums:

------------------

I need to find someone that will help with my issue but when I call tech support it's like facing the office gatekeepers from hell. I have been told to do the same things over and over with the same result. When I have expressed that, I was responded to with if you do not do this (Basically the same things that do not work) we cannot help you. I asked for an email so I do not have to repeat myself or the same ineffective actions. I was told yes but someone will call me back. Four hours later I had a call back from someone who refused to do anything I asked to try or give me any real contact information for anyone. He kept going away and coming back and said he was talking to someone else higher than him. I asked to talk to that person but he refused. I tried to explain my reasoning for what I was asking to try but he then seemed to be convinced that it was my fault due to having a small home/office network. I was told to make my computer a stand-alone PC being the only one connected to the internet and may have to keep it that way to use the product. I asked if I could create a DMZ for my PC but he insisted that I disable my network. I tried to explain to him that I would then never be able to print anything or that any of my other network/internet dependent devices would work but he just insisted. He said if I did not comply I could not be helped any further. I said I would try as soon as I could. I asked how I could follow up on this and he refused to give me any contact information and told me to post it in my case file and he would get back with me as soon as possible. Later that night (and kind of out of shock and disbelief)  I went to look to see if he had placed his instructions in my case file to kill my network as I was even going to try that. My case was marked Withdrawn! So not only could I not dialog with any one on this matter but would have to start from scratch again with tech support.

-------------------------

At this point My conclusion was that his ('Tech Support')  request was unreasonable by design. If I was in any way unwilling to comply my case was not his problem anymore. Being that he knew that based on the conditions he set there is no way that I could comply, he marked my case (Case #0183526023) Withdrawn.

I discovered my case was withdrawn sortly after I discovered that windows 7 does not support a driver for my modem to be conected via USB. YES, I was that desporate. I was going to kill my network just to use my CS6...

So after I was so rudly cut off in so many ways I decided to try first turning off all firewall features of my router.

Entered in my serial numbers again everything looked good after 3 restarts opening and closing multiple programs... I walk away computer goes into powersaver come back finish a small project the next day, go to render and get this:

Tested on:

http://activate.adobe.com

redireced to:

https://activate.adobe.com/test

results were:

type Status report

message /test

description The requested resource (/test) is not available.

Created batch file containing the following:

---------------

tracert activate.adobe.com > backtrace.txt

---------------

Which of course generated the text file: backtrace.txt

Contents of which are:

---------------

Tracing route to activate.wip4.adobe.com [192.150.16.69]

over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1

  2     8 ms     9 ms    12 ms  10.135.0.1

  3     7 ms     8 ms    10 ms  ip68-6-12-186.sd.sd.cox.net [68.6.12.186]

  4    11 ms    13 ms    10 ms  elcnsysc01-tec192.sd.sd.cox.net [68.6.8.210]

  5     9 ms    10 ms     9 ms  fed1sysc01-gex0901.sd.sd.cox.net [68.6.8.100]

  6    48 ms    51 ms    48 ms  68.1.5.129

  7    35 ms    35 ms    35 ms  dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [208.173.170.1]

  8    38 ms    39 ms    36 ms  cr1-tenge-0-3-5-0.sanfrancisco.savvis.net [204.70.200.198]

  9    69 ms    66 ms    67 ms  cr1-pos-0-0-0-0.dallas.savvis.net [204.70.192.85]

10    75 ms    70 ms    69 ms  hr2-tengig-13-1-0.dallasda1.savvis.net [204.70.193.26]

11    69 ms    68 ms    69 ms  205.216.46.130

12     *        *        *     Request timed out.

13     *        *        *     Request timed out.

14     *        *        *     Request timed out.

15     *        *        *     Request timed out.

16     *        *        *     Request timed out.

17     *        *        *     Request timed out.

18     *        *        *     Request timed out.

19     *        *        *     Request timed out.

20     *        *        *     Request timed out.

21     *        *        *     Request timed out.

22     *        *        *     Request timed out.

23     *        *        *     Request timed out.

24     *        *        *     Request timed out.

25     *        *        *     Request timed out.

26     *        *        *     Request timed out.

27     *        *        *     Request timed out.

28     *        *        *     Request timed out.

29     *        *        *     Request timed out.

30     *        *        *     Request timed out.

Trace complete.

---------------

Identifying:

192.168.2.1 (as router)

10.135.0.1 (as modem)

and then trouble starts after hitting Adobe's cloud provider:

205.216.46.130 (savvis.com)

One really good suggestion was that by completely uninstalling my anti-virus (not just disabling it) I could totally eliminate that as a cause.

So I  Completely uninstalled Eset Security suite for a day (running without any anti-virus) emptied out files 14. and all files and folders in C:\Program Files (x86)\Common Files\Adobe\Adobe PCD.  Restarted used serial numbers again. CS6 worked for 3/4 of a day after one restart. Sadly the evil trial window returned. One point of interest; The folder C:\Program Files (x86)\Common Files\Adobe\Adobe PCD was continuing to be totally empty

Well not knowing anything about what would happen I got this.

I am going to go out on a limb here and say the program really wants to  overwrite these files or it refuses to work.

Nope. That did not work. Failed after restart. After a long time starting photoshop program... Trial mode is back.

After knowing it may be a while before this is resolved. I installed CS6 master suite on another 32 bit not totally compatible older system. Registration took fine there but premiere cannot run there so it is kind of a joke.

After backing up about 1 Terabyte of files again I tried to disable some services that were thought to be the problem. …. And I now get this when trying to register the product:

This in my mind makes me wonder if it may not be seeing my new computer as more than a single computer as no hardware was changed.