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jep2nd
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Photoshop 5.1 and 6

Sep 3, 2012 1:39 PM

My photoshop will not activate.What is error code 213;11 and how can I correct it?

 
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
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    Sep 3, 2012 2:56 PM   in reply to jep2nd

    Call Adobe Customer Service.

     

    -Noel

     
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    Sep 3, 2012 3:08 PM   in reply to jep2nd

    Do a web search for this.  Has to do with permission levels and having read/write permissons in certain folders.

     
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    Sep 3, 2012 5:25 PM   in reply to jep2nd

    In line with Curt's comments, what OS are you on?

     

    Where is PS installed?

     

    Are you either an Administrator, or running PS "As Administrator," on a PC?

     

    Are you running PS across a network, and if so, please give the full details of that network.

     

    Please let us know a bit more, and good luck,

     

    Hunt

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 7, 2012 6:07 PM   in reply to jep2nd

    Wow, what a debacle.  I'd be wanting to nuke the country those people are in after that.  Kind of makes you wonder, does the President of the United States ever have to call technical support... 

     

    What Adobe executive takes home a few million extra dollars because he decided to farm support out to a foreign land and save Adobe SO much money?  It's called "technical support" in both places, so it must be just as good, right?

     

    With my reponse above I kind of meant that you should actually CALL them...  Did you try that (I mean get someone actually on the phone)?  Yes, I know it's practically impossible to understand them, but being able to interact in person is often the only way to get such things done.

     

    -Noel

     
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  • Currently Being Moderated
    Sep 8, 2012 3:49 AM   in reply to Noel Carboni

    Noel Carboni wrote:

     

    …What Adobe executive takes home a few million extra dollars because he decided to farm support out to a foreign land and save Adobe SO much money?  It's called "technical support" in both places, so it must be just as good, right?…

     

    Consider that Adobe's CEO is an Indian National by the name of Shantanu Narayen

     
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  • Currently Being Moderated
    Sep 8, 2012 3:54 AM   in reply to Noel Carboni

    From the above link:

     

    Criticisms

    DWCourse.com[9] reported on November 14, 2011, that over 700 developers petitioned Adobe through Change.org[10] to have Shantanu Narayen step down as the company's CEO.

     
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  • Currently Being Moderated
    Sep 8, 2012 9:23 AM   in reply to station_two

    From the same link.

     

    "In 2011, US President Barack Obama has appointed Shantanu Narayen, President and CEO of Adobe Systems, as a member of his Management Advisory Board. PMAB was established by an Executive Order in April 2010 to advise on how to implement best business practices on matters related to Federal Government management and operation focusing on productivity, the application of technology and customer service."

     

    !!!!!!!!!!!!!!!

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
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    Sep 8, 2012 12:29 PM   in reply to conroy

    That I didn't know.

     

    Wow, just wow. 

     

    -Noel

     
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    Sep 8, 2012 3:36 PM   in reply to Noel Carboni

    Frightening, eh?

     

    After all the complaining I've been doing here, I'd better order a thicker tinfoil hat.

     
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    Sep 8, 2012 3:50 PM   in reply to Noel Carboni

    That's one of the passages I was confident would elicit a comment here and that's why I provided the link.

     

    Personally, it leaves me wanting to sit this presidential election out.

     
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  • Currently Being Moderated
    Sep 8, 2012 8:34 PM   in reply to station_two

    Noel probably realizes by now that Obama HAS been calling tech support for almost four years. About the economy, AND the Gaussian Blur problem.

     
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    Sep 8, 2012 8:50 PM   in reply to Lundberg02

    LOL ! 

     
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