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Problem Installing

Community Beginner ,
Sep 02, 2012 Sep 02, 2012

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Hi I trying to instal the trial for Master Suite.

I had relunch my Mac and I downloaded three times the dmg of the Master suite and Photoshop (think that there was a problem there)

This are the errors:

Exit Code: 7

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DS013, DW022 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 54 error(s), 9 warning(s)

WARNING: DW022: AdobeCode {AC76BA86-1033-F400-7760-000000000005} NonAdobePayload Acrobat Professional 10.0.0.0 with version (2012-03-05 05:30:16.288604) already installed with incompatible version (2011-03-17 01:56:17.451315)

WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.

WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.

WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1

WARNING: DW020: {EC6BD880-BAB1-4008-8941-57A33479E0A0} AIR for Apple iOS support (FB) 3.1.0.0 conflicts with: {E0BCE1AA-B57D-4983-A05A-1B2CBF124494} AIR for Apple iOS support (FB) 2.6.0.0

Please uninstall these products, restart your computer and then run this installer again.

WARNING: DW020: NOTE: Cannot set action to the payload {EC6BD880-BAB1-4008-8941-57A33479E0A0} AIR for Apple iOS support (FB) 3.1.0.0 as conflicting payload is installed.

WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {EC6BD880-BAB1-4008-8941-57A33479E0A0} AIR for Apple iOS support (FB) 3.1.0.0 is required by {59EBB3D9-AA2A-4068-AB48-75ED6879B5F9} AIR for Apple iOS Support Wrapper 3.1.0.0 but isn't free. Reason: This payloads conflicts with something installed

WARNING: DW020: {2FC6B122-6F1F-409C-8FF0-8F8369D7F30B} Adobe Flash Builder 4.6 4.6.1.0 conflicts with: {9D0088AD-BBB1-470B-B7B8-520EDEFAE5F3} Adobe Flash Builder 4.5 4.5.0.0

Please uninstall these products, restart your computer and then run this installer again.

WARNING: DW020: NOTE: Cannot set action to the payload {2FC6B122-6F1F-409C-8FF0-8F8369D7F30B} Adobe Flash Builder 4.6 4.6.1.0 as conflicting payload is installed.

ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 681762KB

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Suite Shared Configuration CS6: Install failed

ERROR: DW050:  - AdobeColorVideoProfilesAE CS6: Install failed

ERROR: DW050:  - Adobe Linguistics CS6: Install failed

ERROR: DW050:  - Dynamic Link Media Server: Install failed

ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed

And it continues.

Please Help.

Thanks for your time.

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correct answers 1 Correct answer

Community Beginner , Sep 03, 2012 Sep 03, 2012

I have resolved it.

After reding the entire index of error 7 I thought that it was better to format the computer because I didnt saw a solution.

By luck I thought that if a erase every trace of adobe and then install it as it was new perhaps the errors will be gone. So after an exhausting search I erase everything of Adobe an then restarted the computer and the install the master suite. And It work.

So thank you for the advice, but the solution is this one.

Bye bye

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LEGEND ,
Sep 02, 2012 Sep 02, 2012

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Community Beginner ,
Sep 03, 2012 Sep 03, 2012

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I have reinstall all the programs and tried ever step but it seems impossible. An the same error keeps apearring, it does not change.

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Community Beginner ,
Sep 03, 2012 Sep 03, 2012

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LATEST

I have resolved it.

After reding the entire index of error 7 I thought that it was better to format the computer because I didnt saw a solution.

By luck I thought that if a erase every trace of adobe and then install it as it was new perhaps the errors will be gone. So after an exhausting search I erase everything of Adobe an then restarted the computer and the install the master suite. And It work.

So thank you for the advice, but the solution is this one.

Bye bye

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