Adobe Community: Consolidate FlashHelp/WebHelp

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1. Captiv8r,

Aug 31, 2012 8:29 AM in reply to RAOmilctr

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Hi there

Indeed there is. The output is called Microsoft HTML Help and the file extension is .CHM. But the issue is that CHM files don't function on networks unless you jump through hoops. And if you placed the CHM on a web server, it would have to be downloaded and unblocked by the end user before it could be used.

Cheers... Rick

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2. Jeff_Coatsworth,

Aug 31, 2012 8:35 AM in reply to RAOmilctr

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Normally the developers just include the entire folder as part of their build process; even if you zipped it, they would still have to un-zip it when installed. Have you looked at other 1-file systems like CHM or locally-installed AIRHelp?

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3. RAOmilctr,

Aug 31, 2012 8:36 AM in reply to Captiv8r

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Hey, Rick...

Yep, I understand that about Microsoft HTML. However, my understanding is that CHMs are at the bottom of the list when comparing capabilities or feature lists of the various outputs. My understanding, although I've been unable to find a capability or feature comparison of the various output types, is that, from most capable to least, the list is FlashHelp, WebHelp, Microsoft HTML. Is that not the case? My desire is to bring a clean, modern look to the help modules I develop, with features that extend and enhance the user experience. My history and experience with CHMs are that they are somewhat dull and less capable.

Also, the issue you mentioned about server accessibility would be a problem sometime down the line too.

Thanks!

Rich

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4. Captiv8r,

Aug 31, 2012 8:38 AM in reply to Jeff_Coatsworth

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LOL, I totally spaced AIR Help. Probably because I don't really consider it to be a "one file deployment". Certainly one file that you distribute is created, but that file cannot be used until the AIR runtime has been installed. Then you have to perform an actual install of the package. Then there's the pesky Digital Certificate that's involved.

Cheers... Rick

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RoboHelp eBooks

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5. Jeff_Coatsworth,

Aug 31, 2012 8:51 AM in reply to Captiv8r

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That can all be wrapped up in the developer's installer - you apply for & get the license to distribute the run-time (free); you make up your own certificate (free); the developer's installer handles it all silently (in our case at least). Easy-peasy-lemon-squeezy!

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6. Jeff_Coatsworth,

Aug 31, 2012 8:53 AM in reply to RAOmilctr

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RH10 has a new feature that allows you to skin a CHM with a WebHelp skin - that might jazz it up for you. It all really depends on where it's going to be put - workstation, server, webserver, etc.

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7. Captiv8r,

Aug 31, 2012 8:59 AM in reply to Jeff_Coatsworth

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I agree that the ability to deploy CHM with a skin is cool. Wish I'd thought of it!

Keep in mind that the same limitations mentioned earlier would exist. Basically what the "Skinned CHM" is, is a CHM container with WebHelp output files inside. The main frame of the CHM window will still be the same. I haven't been able to test this thoroughly. My copy of RoboHelp is having issues so I can't even get into version 10 to play.

Cheers... Rick

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RoboHelp Wish Form/Bug Reporting Form

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8. Peter Grainge,

Sep 3, 2012 3:27 AM in reply to Captiv8r

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I'm not sure I would put FlashHelp at the top of the pile because at some locations Flash will not be permitted. Makes things awkward that.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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9. RAOmilctr,

Sep 4, 2012 7:50 AM in reply to Peter Grainge

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Peter, that is exactly the issue we're running into; some locations don't have the capability to get FlashPlayer.

On that note, is there a resource somewhere that give specifics regarding the differences between FlashHelp and WebHelp? That is, are there features/capabilities that FlashHelp has which WebHelp does not?

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10. Peter Grainge,

Sep 4, 2012 11:42 AM in reply to RAOmilctr

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If not all users can get FlashPlayer, aren't any differences academic?

I don't think FlashHelp has any functionality that WebHelp does not. It just has a more sexy dress on.

I would put a bit of slap on WebHelp and run with that as it is more versatile.

Not aware of any online comparison.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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RoboHelp

Consolidate FlashHelp/WebHelp

Aug 31, 2012 8:25 AM

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