When using flash player 18.104.22.168 (pepperish) in Chrome (21.0.1180.83) driver Info tells me:
Render Mode: OpenGL (Direct blitting).
When using flash player 11,3,300,271 in the same Chrome it tells me:
Render Mode: Software Hw_disabled=oldDriver (Direct blitting)
When upgrading to 11,4,402,265 (still in Chrome, but also true for FF 15) this changes to
Render Mode: Software Hw_disabled=explicit.
(And here I thought explicit means that I somehow told it to use software fallback. Which I definitely didn't btw, because I'm using this test here.)
When I try to run the application directly from my IDE, targeting 11.3, it tells me
Software (Direct blitting).
When I do the same with AIR 3.3 for desktop (I know, wrong forum) it tells me
Packaging the AIR app and then running it tells me
So which one is it??? And why is the older version of flash player in Chrome supporting my graphic driver but the newer one doesn't?.
I'm on Windows 7. And I have the AMD Radeon hd 7730m. I could not find any newer driver than the one I have installed.
This is a bit odd. Can you double check that Hardware Acceleration is enabled through your Flash Settings Dialog:
1.) In any Flash content, right click > Settings
2.) in the far left tab (looks like a monitor with a play button) make sure 'Enable Hardware Acceleration' is checked.
It shouldn't be the case that you are getting forced to software because of your driver since this is a brand new card.
Also could you provide your DxDiag information? Search > DxDiag > Run it > Save All Information.
Thanks for the info Mary. I actually just updated that test swf today. Would you mind checking it again and see if the results have changed? It now checks for both Constrained and Baseline profile compatibility. You'll need to use the 11.4 player to see the results for both.
Thanks Mary this was helpful. The DirectX9Ex renderMode indicates that the OS is giving us the Intel Integrated HD 4000 gpu of your processor instead of the AMD, which should be totally fine. I just tested on my machine with the same integrated gpu and it correctly uses hardware acceleration for both Baseline and Constrained profiles. It could be there is an issue with the driver that is causing this to fail the supported hardware check. There should be an option to disable dynamic switching of GPU's in your AMD Catalyst Control Center (CCC) , under Power > Switchable Graphics Method. If you can, could you try forcing use of the AMD gpu and see if that changes your results? Either way we will be looking into why this is happening on our side, but providing this information would be helpful!
Sorry, could you help me understand better what I should do when under Power > Switchable Graphics Method? All I can see is that I can run apps in power saving mode or high performance. Is this what I should do with ... I'm not sure exactly. The flash player? The debug launcher? My browser?
Sorry about that. Hopefully you have an application called CCC (short for Catalyst Control Center). Open that up and it should look like this:
On the list on the left hand side there is a Power section, click on that and the select the "Select the graphics processor manually or based on power source" option. Apply then select the 'Switchable Graphics' option on the left under 'Power'. Then click on the High-performance GPU button.
This should force use of the AMD gpu for your current power profile (plugged in or on battery). After that please try the test page again and let me know the results.
Yes, but my ccc does not look like your screenshot. I can only assign the high performance option to individuel applications, there is no option to apply it in general. I will try to find another version of the ccc.
Ah I understand. That is unfortunate, it seems that different laptops have different dynamic switching capabilities with the AMD drivers. It was worth a try. We have ordered your same machine to investigate the issue on our side, so hopefully we can resolve this soon. Thanks so much for your help with this, and I will update this thread with my findings!
Hi Charbs09, same problem still occurs here too on a Samsung Ativ Book 8 with Radeon 8870 and switchable graphics. since your last post was a year ago, do you have any new info on this problem?
All settings in Switchable Graphics are on high performance, yet ontext3D.driverInfo returns:
Flash Version: WIN 11,8,800,94
3D mode: Software Hw_disabled=oldDriver
Even though chrome://gpu shows:
I would reallllly like this to work, as I bought this brandnew laptop specifically for 3D Flash development.
Any info welcome, tnx!