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40. Sylvannes,

Aug 18, 2012 2:09 AM in reply to Chris Campbell

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Hello Chris,

I'm sorry, I did not open a ticket there (yet) because I was under the assumption that it was not browser related.

The strange thing is that I have to agree with Trancelistic's last post; the problem has suddenly gone away.

I've checked my Flash player version and for me it is still the same. I've tried disabling live protection in Microsoft Security Essentials, but that made no difference.

So maybe I was wrong and Flash player is not the cause, but some other unknown environmental factor made this happen. I'm very curious about what is though...

Regards

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41. Sylvannes,

Aug 18, 2012 8:14 AM in reply to Sylvannes

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Scratch that, problem remains.

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42. thoughtspart3,

Aug 18, 2012 6:33 PM in reply to Sylvannes

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I still have the problem too. I don't even use Chrome, only Firefox.

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43. Chris Campbell,

Aug 20, 2012 5:37 PM in reply to thoughtspart3

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Ok, if this is a cross browser issue, then lets get a bug in at http://bugbase.adobe.com. Please include detailed steps, specific url's and attach a dxdiag report in case this is hardware related. Once the bug has been entered, please post back with a bug number or URL so that others affected can add their comments and votes.

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44. dubberdeux,

Aug 23, 2012 6:19 PM in reply to Chris Campbell

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I have this problem as well. It seems the worst on Chrome specific "pepper" flash

LATEST version of it, ALTHOUGH I WOULD SAY THE PAST TWO RELEASES have been problematic with high CPU usage, with the latest being almost unusable.

HIgh CPU usage, stuttering frames, video player box shifts slightly as you

hover the mouse over it. If you have more than one tab open with an older processor pepper will freeze intermittently.

I have done what someone else mentioned and disabled the newest release via the manage plug ins. YOU NEED TO look over to the right of the page and click the

"+" symbol to increase the number of details, then at the top of the list for shockwave players you will see the latest version, look for the disable button and click, it will disable the lastest version and allow you to revert to the previous release listed below you should not have to enable that as it is already enabled.

One word of warning. When you revert you may lose some of the security patches that were added to the latest version, so make sure you are VERY careful about which sites you visit. But you should be safe with major sites and things like You Tube.

When in doubt go without! Better to not visit suspect sites than have to struggle with a piece of malware.

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45. Shake-NL,

Aug 24, 2012 12:25 AM in reply to dubberdeux

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Same problem here, I use Firefox 15.0 and have this memory leakage since upgrading to version 11. Everytime there is an upgrade I give it a try but the problem persists. Downgrading to version 10.3.183.20 solves the problem.

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46. Shake-NL,

Aug 24, 2012 12:38 AM in reply to Shake-NL

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Entered a bug report,

Bug 3317171

I hope it can help some members here.

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47. Trancelistic,

Aug 24, 2012 2:24 PM in reply to Shake-NL

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Not that it really helps. But it was late and I got a mail from this post. So I tought I make a video.

THe quality is quite bad, made worse by youtubes codecs even but you can really see whats goining on. THis time the video (lucky shot) played almost decently on 240. Usely even that is impossible. And I can confirm no other progresses are running (cpu resourses has for sure 98% left for the flash player)

http://www.youtube.com/watch?v=1wwYvFOnBMI&feature=youtu.be

Note: I hope I'm allowed to link that in here? If not, I'm really sorry and delete my post asap, or tell me and I do it myself.

Greetz Martijn

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48. ougka,

Aug 25, 2012 2:00 PM in reply to Trancelistic

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Thanks for the video Trancelistic. That helps, because I am experiencing the same...

TO ALL :

I have just updated my flash version to 11.4.402.265. Right now I am seeing a BIG difference for the better. I see high cpu usage when the prebuffering is being carried out (although the video is way behind), but when the prebuffering finishes I can see full screen in high definition 720p and 1080 with lower cpu usage...

I am gonna monitor this and report back...

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49. Trancelistic,

Aug 27, 2012 6:00 PM in reply to ougka

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http://www.youtube.com/watch?v=ls7ME9grUZw&feature=youtu.be

I forgot to upload this video really. ( i sound mad and a bit drunk on this one to) forgive me )

But for some reason i cannot edit my former post, so I link it it a new post.

If you ignore my, being kinda upset. this video shows it better then even the last one.

Greetz me

ps. stop asking me (us) if I/we got all up to date. Up date couses this.... or so.

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50. Chris Campbell,

Aug 27, 2012 6:12 PM in reply to Trancelistic

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@trancelistic - What's the URL for the page with the picture and audio? Can you make sure to add that to the bug report listed below? Also, do you see the CPU impact after disabling the PPAPI version of the plugin?

I noticed no one's commented or voted for this bug, if it doesn't represent your issue I would recommend opening a new report. Otherwise, please take a moment and cast a vote.

https://bugbase.adobe.com/index.cfm?event=bug&id=3317171

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51. Trancelistic,

Aug 27, 2012 7:44 PM in reply to Chris Campbell

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THank you for your intrest. Today I wil not. Now i must sleep./ But tomorrow when i'm ( so called of duty) I will do that for you.

Untill tomorrow.

I hope I can help in any way I can. If not, I've at least tried.

Greetz me

Note: tomorrow I will update my status. (yes with not swearing, we had a bad moment that day (kinda pissed))

Don't worry. We or I will report a decent report by tomorrow.

THank you for the intrest.

Greetz from Trancelistic

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52. thoughtspart3,

Aug 27, 2012 8:00 PM in reply to Chris Campbell

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Unfortunately that bug report doesn't represent our problem. It is not memory use. It is extreme cpu use.

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53. Chris Campbell,

Aug 27, 2012 8:03 PM in reply to thoughtspart3

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That can be the problem with multiple issues being discussed in one thread. I'd recommend creating a new bug and then posting the URL for it here.

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54. ougka,

Aug 28, 2012 1:21 AM in reply to Chris Campbell

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Indeed memory leakage is not our problem, high CPU is...

I've see some improvements with the 11.4.402.265 version....

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55. Trancelistic,

Sep 4, 2012 6:52 PM in reply to ougka

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My (ugly) video shows the memory or PG ( pagefile) isn't used at all. Its pure cpu, 1 2 or 4 core. I guess 8 to 64 cores to. It doesn't makes a difference.

I've edited this post on purpoose to remind all. That in the earlier years, so the earlier adbobe version. ( that includes REALY low system, and the old(er) versions of the flashplayer) playerd all video's fine.

This is happening since the 11.3xxxx or even 11.xxxxx version of the flash player. Its really as simple as that.

For intance, try to buy an old computer who,, can be a amd duran 800 mhz, or even an intel pentiun 3 on 800 mhz. On the flash version 10.xxxx and before it played fine. (really it does) Try it out. Specialy on 9.xxx and before. Now this 11.xxx is cousing all this.

I suggest adbobe takes a fall, and backleap to v.10.x at least and work from there. Because You're ( adobe) are trying to fix something thats obviously broken. While v10.x and before was just fine. I really think adobe should work from there. And not try to fix 11.xxx...

if I made any sense here anymore. But to me it does.

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56. Trancelistic,

Sep 4, 2012 7:04 PM in reply to Chris Campbell

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My excuses. for the huge delay. I will 2morrow test it all ( can show on my low end camera, since its ImPOSSIBLE to record the desktop while playing a flash video) Really its not possible.

But I will for the beter for all. Check the post tomorrow, I will post a serious ( as much as I can) detailed post/video.

Greetz me.

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57. roymeo_,

Sep 5, 2012 2:31 PM in reply to Trancelistic

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Here's my understanding of the issues:

Chrome Pepper 11.3.31.222 (and .225) have much higher that expected CPU use (WinXP and Win7). This could be due to a couple of things.

HW acceleration is disabled on XP machines with ATI cards (due to that BSOD). This will result in lowered performance. Hope for a fix in the next PPAPI release.
Chrome is constantly redrawing static regions of swfs. Fix is on Beta

I just tested the same video on YouTube "GANGNAM STYLE on CHATROULETTE" on my older WinXP Intel Core2 Duo T7700 @ 2.4 GHz machine. I always switched the video to 720p and I always closed the pop-up ads quickly, started watching the cpu usage via Task Manager then for a while. The Percentages below are pretty rough estimate averages and not incredibly rigorous. (You can switch back and forth between Flash and HTML5 via www.youtube.com/html5 )

Chrome 21.0 + Flash 11.3.31.232: 35% CPU

Chrome 21.0 + Flash 11.4.402.265: 25% CPU

Chrome 21.0 + HTML5: 35% CPU

FireFox 14 + Flash 11.4.402.265: 15%

FireFox 14 + HTML5: 10%

IE8 + Flash 11.4.402.265: 22%

IE8 + HTML5: not possible

Obviously I'm not seeing things quite as bad as Trancelistic et. al. but you can see a performance improvement outside of the Chrome Pepper player.

In this thread there were several "it's gotten better" around mid-August, which is probably due to the Mac/Win release of 11.3.300.271. If you have Flash auto-update on Windows turned on, it would just happen in the non-Chrome-PPAPI case.

We've also since released 11.4.402.265, which may further help, as I believe ougka indicated.

Shake-NL brought in a likely different issue and filed a bug for it, but I certainly haven't seen that happening on my Win7+FF15. He called it a 'memory leak' here but I'm not positive that that's what he's seeing. https://bugbase.adobe.com/index.cfm?event=bug&id=3317171

There was also a separate issue that Sylvannes discovered with live streams, this was a regression in Chrome Pepper and should be fixed.

So, I'd suggest turning off the PPAPI if the CPU performance is terribly bad and making sure you're up-to-date with the 11.4 release.

If you still feel there's a problem, see what the difference is between Flash and HTML5 on YouTube, to check and see that it is Flash.

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58. annode,

Sep 6, 2012 1:27 PM in reply to roymeo_

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I`ve been having high cpu loads as well with any Flash player.

I will make a bug report with a screen video shortly.

I first noticed how severe the load was only recently when hearing audio hangs and crackle after hitting the play button in an embedded 'Soundcloud' flash player in the 'Music Cafe' forum at

http://www.kvraudio.com/forum/viewforum.php?f=14

I`ll post all the pertinent info shortly.

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59. vulgate,

Sep 6, 2012 5:29 PM in reply to roymeo_

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Thanks for running a test roymeo. You will likely need to find a machine with an older processor to reproduce the issue. The Intel Core2 Duo T7700 @ 2.4 GHz achieves benchmark scores about 3 times greater than the Pentium 4 2.8 Ghz processor in the OP's case. I also see the issue on my Pentium 4 2.8 Ghz machine, but I can playback media without any issues on my Core2 Duo computer.

Additionally, I only see the issue when I'm attempting playback at full-screen.

Here are the results from my Pentium 4 2.8 Ghz system when I test the youtube video discussed in your post:

Chrome + Flash 11.4.402.265 = 100% CPU with full screen playback, 30% CPU without full screen video

Chrome + Flash 11.4.402.265 (PPAPI Disabled) = 47% CPU with full screen playback, 30% CPU without fullscreen

Chrome + HTML5 = 40% CPU with fullscreen playback, 30% CPU without fullscreen.

To reproduce the issue, it is essential to playback the video maximized to full screen using Flash with PPAPI enabled. Also, as I stated before, it will require an older CPU.

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60. roymeo_,

Sep 6, 2012 7:37 PM in reply to vulgate

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Hey vulgate,

So your first test results listed there is with the PPAPI ENABLED, right? That will actually be a different version of the player (called Chrome Pepper), so if you could hit a URL checker such as http://tinyurl.com/fpversion with that ENABLED that would help. And at this point I can pretty much say it's going to be a 11.3.31.### build. Currently the Chrome Pepper development/delivery pipeline is a bit behind the regular channel (currently on 11.4) and it looks like the non-Chrome problem got fixed with the release of 11.3.300.271.

Though the CPU hit on my old-but-not-that-old machine wasn't 100% (nor running full screen) the amount of fallback there (~10%) would still definitely qualify as a bug worth reporting.

I've filed it.
https://code.google.com/p/chromium/issues/detail?id=146960

Vote that up and perhaps the momentum will help.

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61. vulgate,

Sep 6, 2012 8:11 PM in reply to roymeo_

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You're right. When I performed a version check with PPAPI enabled, it reports 11.3.31.232.

When I made my last post I only did a version check once and I just assumed it would be the same whether or not PPAPI was enabled. But the first test results were definitely with PPAPI enabled (Flash 11.3.31.232).

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62. roymeo_,

Sep 6, 2012 8:41 PM in reply to vulgate

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Thanks for the confirmation--at this point I'd say you're probably better off with the NPAPI version, until the streams converge.

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63. annode,

Sep 6, 2012 9:52 PM in reply to roymeo_

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- I`m using Firefox 15 (just updated)

- Xp pro SP3 Build 2600

- HP dx5150 MT (PZ571UA)

- x86 Family 15 Model 31 Stepping 0 Authentic AMD- 1794 Mhz

- Phoenix Technologies, LTD 1.04. 5/24/2005 V.2.4

- ATI Radeon xpress 200 series

- Drv ver. 6.14.10.6925

- Res. 1920 x 1080 x 60hz x 32bit

- Shockwave Flash plugin ver. 11.4.402.265 ( Uninstalled 11.4 then installed 10.3 with no improvement.Went back to 11.4 )

I shot an .MOV of my screen.

It shows the strange cpu load when playing while viewing an embedded

Flash player. The player is being streamed from www.Soundcloud.com to www.kvraudio.com .

I dare you to explain what your seeing in this video.

http://home.comcast.net/~newdabranck/images/audio.flash.test.mov

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64. Pablo P.,

Sep 7, 2012 8:34 PM in reply to annode

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When showing the Flash security settings popup (right click, settings...) the CPU goes to 100%.

Another related symptome is that mic doesn't show any activity.

It doesn't always happens but if one happens the other one happens too.

test page:

http://pim-uat-09.requestec.com/qa/mictest.jsp

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65. Trancelistic,

Sep 7, 2012 10:01 PM in reply to annode

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Yep that happens to me to. Weird that when the "flash" is not seen on the screen the cpu lowers while still playing the music.But music+ in the screen is surely like 250% cpu. Pure overkill.

I'm starting to think flash has a broken loop or so displaying the flash window (not video but the WINDOW the flash is in) Music or video.

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66. Tigerflower1,

Sep 8, 2012 1:06 AM in reply to Trancelistic

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I'm a home user who constantly receives high CPU usage warnings from my Symantec AV product when using the Flash player to stream Hulu. I used to be able to watch a show and keep a game of Freecell going at the same time. Not anymore. Since the most recent patch, shows streamed via Flash player are virtually unwatchable. The video is frame by frame by frame and now has a choppy flickering effect. Hulu is calling this a Flash player issue and they are probably correct since I am able to stream Netflix and use their player smoothly and without issue. If I had a choice I'd uninstall your product entirely and use the Netflix player but Hulu doesn't offer that option. Use of your product leaves me feeling headachey and nauseous.

Here is my system info in the hope it helps you identify and correct your issues. The connection is high speed DSL.

I'm tired of being blamed by tech support departments for crappy software releases by big companies like yours. Make the stuff user friendly or get out of the business.

P.S.-I forgot to add that the browser I'm using is IE8. Hulu ordered me to switch to Google's browser hoping it would be more Flash friendly, but given the security issues I've encountered with Google's e-mail accounts that is never going to happen.

System Information

------------------

Time of this report: 8/25/2012, 14:55:39

Machine name: Edited out

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.120504-1619)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Dimension XPSGEN5

BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02

Processor: Intel(R) Pentium(R) D CPU 3.20GHz (2 CPUs)

Memory: 2046MB RAM

Page File: 691MB used, 3245MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

Display Devices

---------------

Card name: RADEON X850 XT Platinum Edition

Manufacturer: ATI Technologies Inc.

Chip type: RADEON X850 XT Platinum Edition (0x5D4D)

DAC type: Internal DAC(400MHz)

Device Key: Enum\PCI\VEN_1002&DEV_5D4D&SUBSYS_03021002&REV_00

Display Memory: 256.0 MB

Current Mode: 1024 x 768 (32 bit) (75Hz)

Monitor: Dell 1905FP (Analog)

Monitor Max Res: 1280,1024

Driver Name: ati2dvag.dll

Driver Version: 6.14.0010.6490 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 10/26/2004 21:35:58, 214528 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: ati2mtag.sys

Mini VDD Date: 10/26/2004 21:35:38, 820224 bytes

Device Identifier: {D7B71EE2-1E0D-11CF-E86A-0823A1C2CB35}

Vendor ID: 0x1002

Device ID: 0x5D4D

SubSys ID: 0x03021002

Revision ID: 0x0000

Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A

Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

Message was edited by: Tigerflower1

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67. annode,

Sep 8, 2012 9:29 AM in reply to Tigerflower1

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Tigerflower1 wrote:

At Hulu I used to be able to watch a show and keep a game of Freecell going at the same time. Not anymore. Since the most recent patch, shows streamed via Flash player are virtually unwatchable.

Good post Tigerflower1.

Last night I was over at Hulu. I was watching sections from a few old, low vid res Elvira movies with a friend. At full screen they were only just barely watchable! The sound and vid was out of sync, the vid was hanging and jumping ahead to 'make-up' constantly.

My net pc is from 2005, and i`m suprized Tigerflower`s modern system didn`t do any better them mine.

Although, I can watch a 480p stream full screen, no prob, no glitches, very stable, over at Youtube. They don`t seem to be using the same sorta GUI screen as Hulu and other players that seem to be embedded. But I know nothing about such things.

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68. Trancelistic,

Sep 8, 2012 11:37 AM in reply to Chris Campbell

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Cris. I'd advise you to download and watch the link: http://home.comcast.net/~newdabranck/images/audio.flash.test.mov provided.

I've noticed that playing a music file or watch a video is the same case using 100% cpu or/and stutterish action of the PC performance.

But the thing I've noticed is, the cpu idle while STILL playing the video or sound like an mp3 flash player if you scroll down on the browser.

Meaning scroll down so far ( or up) that the FLASH window is NOT, I repat NOT shown on screen. This is quite odd and intresting.

I'm sorry if my English lacks grammar, so I try to explain it again in the most easy way: Load a flash video or mp3 song. Even use chromes build in player to play a mp3. It jumps to 100% cpu. BUT zoom the screen so far in, that you are able to scroll down, so the flash window disapear on your "desktop" or "screen" while it still is playing. The cpu is back to idle, while it still plays.This may sound logical for a video player, but sure isn't for a 'mp3' /' song' flash player.

I think the problem lies there.

I hope I made any sense to you and I hope this will help in the bug solving.

Note: I've verified the link (video) on 3 different systems.I've reproduce the same style shown on the video (link above) on a p4. A dual core amd 4200, a phenom quad core. It does the same on all 3 systems, as explained above.

Greetz me

Edit: I've noticed also Having an idle page up. disabl'ing flash all together, like in: I have used only I.E 6.0 and not having Flash installed on my systems. So the brower is clean as it is. Result: Scrolling up and down is no cpu useage. Then install flash. Load any page provided on the www. Still not using flash at all (so it only shows the boxes of flash on any random website with flash content) then scrol up and down (so flash boxes passes by in idle status) makes the cpu go beserk, jumping to 100%

I think its broken even in idle state, showing any flash content, not to mention playing a video at the same time.

Message was edited by: Trancelistic Grammar and corrections ( I hope)

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69. Tigerflower1,

Sep 8, 2012 3:01 PM in reply to Trancelistic

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I'll reinforce what Transelistic just said about Flash thumbnails on a page. Since Netflix implemented their homepage of large Flash thumbnail images I have difficulty even loading the page. I have to sit and wait looking at blank placeholders for several minutes while waiting for the images to load. Then I can only scroll down a bit at a time as the screen has to wait for new images to load.

The same holds true for the new Hulu homepage and it's large thumbnails. Horrible just horrible. I can't figure out why these companies choose to utilize a software product with these kinds of issues. The average viewer at home shouldn't have to invest in a server to stream from entertainment sites. Enough already.

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70. roymeo_,

Sep 8, 2012 3:31 PM in reply to Pablo P.

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In reply to post #64 by Pablo P.:

Completely different issue, though it's a bit shy of enough information to file a bug on.

I recommend you check your Flash Player version ( http://tinyurl.com/fpversion ) and if it's a problem with the current Windows Chrome Pepper build report it to Google at https://code.google.com/p/chromium/issues/ and if it's the latest 11.4.402.265 build on a Mac or any other Win browser or Chrome+NPAPI, report it to Adobe:

https://bugbase.adobe.com/ .

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71. roymeo_,

Sep 8, 2012 3:41 PM in reply to Trancelistic

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In reply to post #65 (and much of #68) by Trancelistic:

Well we do throttle back and stop worrying about drawing when we're off-screen, so that explains the lowering. Especially combined with the previously noted:

HW acceleration is disabled on XP machines with ATI cards (due to that BSOD). This will result in lowered performance. Hope for a fix in the next PPAPI release.
Chrome is constantly redrawing static regions of swfs. Fix is on Beta

If you're seeing problems while running 11.4 and NOT the Chrome PPAPI version, that's something else that could be interesting.

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72. Trancelistic,

Sep 8, 2012 3:33 PM in reply to Tigerflower1

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No offense to adobe, But sometimes I do wonder....

Why not revervse to an old version and work from there...

Why is it always fixing the latest version, knowing the old onces worked fine.

This goes with all source codes, not only adobe. yet none is willing to give in, they've made an error, so try to fix the new version.

Instead just accept it, adobe, or any 'company' made an error. Back step for once.
don't fix the latest verion(s). Continue instead of the good version. I'm sure you guys have it.

We are all humans, mistakes are made. simple said. But if humans like adobe are forcing, or are forced to update, then . when it end?

We all know the former version worked fine, so adobe should work from that version. Not fix this 11.xxxxx version.

if adobe back steps to an earlier version.. yeah. if they do, what harm is done?. Nothing. We will still use adobe.

I hope adobe read this. Its not a shame to backstep once in a while.\ We all love you still. but atm. this is frustating./

M<y advise. dont fix the latest 11.v versions. instead go a step back. And see where it went wrong.

we humans appriciate that alot more. Instead of "updates" Its stressy to adobe, and us firm or home users.

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73. Trancelistic,

Sep 8, 2012 3:43 PM in reply to roymeo_

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I will try it.

I'll respond tomorrow, not today tough.

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74. roymeo_,

Sep 8, 2012 6:29 PM in reply to annode

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Reply to the "dare" in #63 by annode, plus a bit of Trancelistic's #68:

Your machine's seeing a lot of CPU usage. But I'm not seeing much in the way of Flash content on a similar page of that site "Polyslax - Lit Up":

http://www.kvraudio.com/forum/viewtopic.php?t=359562

If you right-click on content that is Flash, you'll see something like the bottom line saying "About Adobe Flash Player 11.4.205.265..." There are ads on that page which are Flash content, and I know that a lot of the people who develop those type of banner ads aren't the best Flash developers. But the music player there appears to be non-Flash.

So I'm not convinced that Flash has anything to do with your problem here. One way to check would be to save that page to your machine and then strip out all the .swf ads and see if that makes the CPU spikes go away. If so, Flash is the culprit. If not, Flash has nothing to do with it. Alternately you could just reload the page until you get lucky and all the ads are HTML or jpg ads instead of Flash.

Sorry.

But Trancelistic's note at the bottom of #68 (if I understand correctly) indicates there may be something going on. What I think he said is: a site with Flash (such as banner ads) in IE6+XP scrolls fine when Flash has not been installed. But if he installs Flash but doesn't reboot--so Flash has been installed but can't run--which is a really 'odd' use case to say the least--the scrolling is damaged (cpu spikes). Assuming I understood that correctly, I'd have to say Flash isn't in some sort of 'idle' state; the code may be on the machine but it all hasn't been activated. IE6 may have some hooks enabled but every time it tries to load the code to render the plugin content it fails. This may indicate that the problem is on the IE6 side, but I wouldn't try to judge too much by it. If there's a siginificant problem with the scrolling of a page with Flash content between Flash installed (and running) and Flash not installed on a supported browser and machine, file a bug. (IE6 is no longer supported. http://www.adobe.com/products/flashplayer/tech-specs.html )

roymeo

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75. roymeo_,

Sep 8, 2012 6:15 PM in reply to Tigerflower1

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Reply to #66 & 69 by Tigerflower1, and annode #67 at the bottom:

Hulu appears to be using Flash for its video streaming.

Netflix.com does not. Netflix uses Microsoft Silverlight for streaming video, and when I log into my netflix account and am shown all the suggested titles, those rollovers are not Flash. Since Netflix is using Silverlight for streaming, I doubt you'll be able to right-click on any content on the site and see "About Adobe Flash Player 11.4.205.265...".

Likewise, when I hit Hulu.com and and not signed in, I don't see any Flash on that page. It's all HTML. Unless I'm looking at different content than you are that means post #69 has nothing to do with Flash or Adobe at all.

So back to Hulu video streaming which is Flash and is something I can try to help with:

We don't know which version of Flash you are using, so without that info, I can't really do much but spend a bunch of time making some guesses. But I'm making beer and waiting for several gallons of water to boil right now so I'll continue.

I'm not sure which version of Flash you are using, but if it is 11.4.205.265 when you hit http://tinyurl.com/fpversion then I'd suggest you check to see whether YouTube videos cause the same problem, and if so switch to HTML5 video streaming on YouTube via the Join the Trial link on http://www.youtube.com/html5 to see if that's working. If both of those are OK, then the problem may be on the Hulu player side. If both of those are bad, then it's not only Flash that's the problem. I believe Hulu's using DRM on their streaming, so if it is a problem on only Hulu, that may be related.

You're running XP IE8, I don't believe the previous Chrome Pepper issue with XP apply.

One thing that stands out in your computer specs is that your Video driver is dated 2004, which makes me think that that could be a problem:

Driver Date/Size: 10/26/2004 21:35:58, 214528 bytes

I know it appears to be working with Silverlight, but that is from almost 8 years ago (3 years before the first iPhone shipped) may be pretty out of date, especially with DRM. I know that we've been gating old drivers for Stage3D, originally blocking trying to use anything older than 2008 then opening up to allow 2007 & 2006.

If you're unable to update your driver (because that's the most modern driver that exists) and you're using Flash Player 11.4.205.265 or later, then I'd file a bug on it at https://bugbase.adobe.com/.

Annode is noticing something different between YouTube and Hulu, so I'd guess it could be the DRM adding to the CPU use to decode it. Add to that that Hulu owns the implementation of their video player code and they may be doing something too much/odd/badly there in the current version of the Hulu player. Right-click and you'll see which Hulu player version is playing, clear your browser cache and see if you still have the same one on reload. Just as someone who doesn't really know what their doing can create a banner ad with Flash that makes laptop fans spin up, there could be a bug in the Hulu player code. (Though I believe we made several changes to try to help with the clumsy banner ads to throttle them down despite poor coding on the developer's side.)

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76. roymeo_,

Sep 8, 2012 6:32 PM in reply to roymeo_

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And if someone has some new issue (the original issue in this thread is definitely Chrome Pepper or other 11.3 builds and is 'solved'), please start a new thread.

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77. Tigerflower1,

Sep 9, 2012 8:16 PM in reply to roymeo_

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You are incorrect. The roll-overs on Netflix ARE Flash. And I already KNOW that their player is another brand. That's exactly my point. The other brand works fine which is proof positive this is a case of Flash not playing nice with a user, me. I KNOW the tiles on the Netflix home page ARE Flash because when I uninstall Flash completely and access the Netflix home page the tiles are black and I receive an error message that I need to install Flash player to view them. BS caught & called.

As for my video card driver it's obviously an older Radeon unsupported card. The driver is the only one available so far as I know. And it is newer than 2004 by a couple years but installing the newest download doesn't update the download date in the dxdiag display for some reason.The point is that it's not as if I'm trying to stream to an Amiga 500. The system has adequate specs and plays nice with non-Flash players just fine.

And you're deliberately missing my point. There are 2 pages and multiple posts here by other unhappy folks with the SAME issue and we sure as crap all don't share the same video card and drivers. So save the BS for Mom. She might be stupid enough to buy it. I'm not.

I've wasted an entire week trying to troubleshoot this issue, responding and posting in response to various tech support reps and I'm done. I'm one pissed off lady. I am FINISHED wasting my precious time on companies like yours who are more interested in covering their butts than fixing what's broken. If you give a flying rip about the quality of what you release then file the bug report yourself. Hulu is a big client. If their code is making your player look bad then YOU contact them. I'm not your woman. I'm SO done and outta here. I'm way too angry to play nice atm. Best of luck to the rest of you. I feel your pain.

P.S.-Turning off Flash hardware acceleration has no effect . This is NOT a video driver issue. If anyone cares...

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78. roymeo_,

Sep 9, 2012 8:38 PM in reply to Tigerflower1

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I wonder if Netflix is using Flash for trailers? When I'm logged in to Netflix and hit "netflix.com" it takes me to http://movies.netflix.com/WiHome , with thumbnails that turn to play buttons on rollover and have pop-ups with more info and they're arranged in rows that you can scroll in either direction. None of that is Flash content when I went and looked at it the other day and again tonight. That's OK, I've been fooled by dynamic HTML/HTML5-type content in the past as well, and have learned to check whether it's actually Flash content by right-clicking and checking out the menu that pops up. If you have a Netflix page with Flash content on it I'd love to see the screen shot/url so I can see whether there's anything we can do.

I'm sorry I'm not able to help with your WinXP+IE8+Hulu video playback issue. At this point I can only repeat:

I'm not sure which version of Flash you are using, but if it is 11.4.205.265 when you hit http://tinyurl.com/fpversion then I'd suggest you check to see whether YouTube videos cause the same problem, and if so switch to HTML5 video streaming on YouTube via the Join the Trial link on http://www.youtube.com/html5 to see if that's working. If both of those are OK, then the problem may be on the Hulu player side. If both of those are bad, then it's not only Flash that's the problem. I believe Hulu's using DRM on their streaming, so if it is a problem on only Hulu, that may be related.

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79. newdabranck@verizen.net,

Sep 9, 2012 9:19 PM in reply to Tigerflower1

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I have an older system just used for net and entertainment, as set on Flash in it`s default form as being MY problem in total. I can see some members should be without problems, but have them. I can see where ppl like Hulu and Soundcloud could be creating their own Flash 'hybrids', creating the probs themselves.

But some things just don`t jive.

I`d love to know why, in general, Flash video player in it`s most basic form...like that used to play a 480p at Youtube, still takes more cpu to run then my Windows Media Player Classic with it`s K-Lite pack codecs running a 720p with a background 'sharpening' process running as well?

Is there an example of a Flash video player that hasn`t been modified by the site. I`d love to just run one off line with a file type that Hulu would use...for example, and compare it with my player.

Can someone point me to it?

roymeo asked me to try a few tests.

Saving the page off-line didn`t work since the Soundcloud player needs to except it`s stream to operate. But I did disable the firefox flash plug-in and then open the page to see this;

It appears to be using Flash...but again, a hybrid verson, where the code could poorly writen. ?

I also tried the Youtube HTTP5 against Flash, and for my machine, the Flash was significantly better. Who knows?

BTW this is annode.

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Aug 2, 2012 9:28 PM

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