Adobe Community: Problems to sign in to Adobe Exchange

20,965 posts
Dec 23, 2006

Currently Being Moderated

1. Noel Carboni,

Sep 4, 2012 11:32 AM in reply to Daniel Ulysses

Report

You're talking about this site, right Daniel?

http://www.adobe.com/cfusion/exchange/

I just went there and found no problems getting search results, so the site appears to be working.

You might try clearing your browser cache (aka Temporary Internet Files), then close all instances of Internet Explorer (or whatever browser you use) and reopen.

Failing that, you might try clearing all your cookies. Keep in mind that will cause you to have to log in to any sites you've got stored passwords for.

-Noel

|

Mark as:

Currently Being Moderated

2. Daniel Ulysses,

Sep 4, 2012 12:44 PM in reply to Noel Carboni

Report

Thanks Noel, but my problem is when I open PS CS6 and go to
I go to Windows/Extensions/Adobe Exchange

a pop up window is coming up, and asking to sign up with my Adobe ID.

I had reset my password and it keeps coming up asking for my Adobe ID over and over

This is my problem

How can I fix that?

|

Mark as:

20,965 posts
Dec 23, 2006

Currently Being Moderated

3. Noel Carboni,

Sep 4, 2012 1:00 PM in reply to Daniel Ulysses

Report

I'm sorry I misunderstood you before.

Unfortunately I haven't used the facility you're asking about and actually have the net access turned off in my preferences, so I don't know what to advise. Perhaps someone else will step in here who uses that facility.

-Noel

|

Mark as:

Currently Being Moderated

4. Daniel Ulysses,

Sep 4, 2012 1:06 PM in reply to Noel Carboni

Report

Thank you again Noel,

I been reading about this, and seems to me that only the Cloud subscribers may have availability to this wiget.

Let's see if someone else know more about this.

Thanks

|

Mark as:

Currently Being Moderated

5. Daniel Ulysses,

Sep 4, 2012 1:17 PM in reply to Daniel Ulysses

Report

I went to Rusell Brown personal page and download the extension that I want, so I'm cool

However, why is that the in the Adobe exchange panel that I can open from Photoshop CS6, I can not download it?

It keep asking me to sing in over and over and . . . well, you get my point.

Is this panel only for Cloud subscribers?

Just asking

|

Mark as:

Currently Being Moderated

6. Daniel Ulysses,

Sep 4, 2012 4:39 PM in reply to Daniel Ulysses

Report

Ok, this is getting annoying

Any solutions to this?

|

Mark as:

Currently Being Moderated

7. SG...,

Sep 4, 2012 5:30 PM in reply to Daniel Ulysses

Report

Hi Daniel,

You can try asking over here too: http://forums.adobe.com/community/labs/exchange

The panel is not exclusive or intended to only work for Creative Cloud subscribers. I have it working ok under 10.7, downloading/installing the Russell Brown panels but I have that machine setup with a subscription. The AdobeID authentication could use a different code path, which might explain the difference in behavior.

regards,

steve

|

Mark as:

Currently Being Moderated

8. Daniel Ulysses,

Sep 4, 2012 6:04 PM in reply to SG...

Report

thank you, I tried there (in the search window) but I'll try again

Hope I can fix this

|

Mark as:

Currently Being Moderated

9. Daniel Ulysses,

Sep 4, 2012 6:18 PM in reply to Daniel Ulysses

Report

Well, I'm not sure what happened, but now everything works.

what I did, was, enter an old ID that I have from Adobe (go figure why it worked)

I had this ID from at least 4 to 5 years, never use it ...maybe once or twice.

So, now everything works.

Thanks

|

Mark as:

Photoshop General Discussion

Problems to sign in to Adobe Exchange

Sep 4, 2012 11:24 AM

More Like This

Bookmarked By (0)

Answers + Points = Status