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mattdwm
mattdwm
181 posts
Sep 6, 2010
Currently Being Moderated

Simple Contact Form

Sep 5, 2012 2:24 PM

Categories: Newbie Corner

What I want is a dead simple contact form. Site visitors enter their email address, name, and message. The client receives an email and is able to easily reply.

 

Is this possible?

436 Views   4 Replies   Latest reply: mattdwm, Sep 5, 2012 10:42 PM
 
Replies
  • mario_gudelj
    1,579 posts
    Oct 13, 2010
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    1. mario_gudelj,
    Sep 5, 2012 3:10 PM   in reply to mattdwm
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    It sure is. See the following guide for details http://helpx.adobe.com/business-catalyst/using/create-insert-form.html

     

    -mario

     
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  • mattdwm
    181 posts
    Sep 6, 2010
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    2. mattdwm,
    Sep 5, 2012 6:14 PM   in reply to mario_gudelj
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    Maybe I'm missing something here. Those forms seem to send workflow notifications to the client.

     

    I created a basic form that just emailed the data. But the email the client receives is in an unfriendly table format, and the client can't reply to the email.

     
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  • mario_gudelj
    1,579 posts
    Oct 13, 2010
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    3. mario_gudelj,
    Sep 5, 2012 7:13 PM   in reply to mattdwm
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    That simple form to emial feature can't be customised so that the Reply-To email is set to the customer's email. If this site is a full solution site you may want to enable CST for this client. All conversations will be stored in cases and site admin can simply click reply on emails to email back the customer.

     

    -m

     
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  • mattdwm
    181 posts
    Sep 6, 2010
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    4. mattdwm,
    Sep 5, 2012 10:42 PM   in reply to mario_gudelj
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    It's a low traffic landing page site, so I don't want to upgrade the subscription for the CST. The only thing I can think of is to process the form on my server.

     

    If there are any other options please let me know.

     
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