Problem with zoom in Photoshop CS6

Report · Sep 06, 2012

Hello

I've got problem with new(?) feature in Photoshop CS6.

When I'm working on my project and have for example 150% zoom and I want to move workspace with SPACE+LMB.

In my previous version (CS3) I can do this without problem but know Photoshop shows me my file with FIT TO SCREEN zoom and some frame to choose

which screen area I want to zoom in.

It's just zooming out to full view of file. I hate this, but I can't turn it off.

My system info:

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

Operating System: Windows 7 64-bit

Version: 6.1 Service Pack 1

System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2660 MHz

Built-in memory: 3828 MB

Free memory: 148 MB

Memory available to Photoshop: 3250 MB

Memory used by Photoshop: 80 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Basic

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: GeForce GT 420M/PCIe/SSE2

Display: 1

Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366

Video Card Number: 2

Video Card: Intel(R) HD Graphics

OpenCL Unavailable

Driver Version: 8.15.10.2189

Driver Date: 20100728000000.000000-000

Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

Video Mode: 1366 x 768 x 4294967296 colors

Video Card Caption: Intel(R) HD Graphics

Video Card Memory: 1024 MB

Video Rect Texture Size: 16384

Video Card Number: 1

Video Card: %NVIDIA_DEV.0DF1.01%

OpenCL Unavailable

Driver Version: 8.17.13.553

Driver Date: 20120802000000.000000-000

Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Video Mode:

Video Card Caption: %NVIDIA_DEV.0DF1.01%

Video Card Memory: 1024 MB

Video Rect Texture Size: 16384

Serial number: 90970819015185381107

Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

Temporary file path: C:\Users\VDS\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

C:\, 111,7G, 14,6G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

Additional Plug-ins folder: not set

Installed components:

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libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0

LogSession.dll LogSession 2.1.2.1640

mediacoreif.dll DVA Product 6.0.0

MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174

msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195

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msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195

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msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CS6 CS6

Plugin.dll Adobe Photoshop CS6 CS6

PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383

PSArt.dll Adobe Photoshop CS6 CS6

PSViews.dll Adobe Photoshop CS6 CS6

SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082

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tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406

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wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Accented Edges 13.0

Adaptive Wide Angle 13.0

ADM 3.11x01

Angled Strokes 13.0

Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Bas Relief 13.0

BMP 13.0

Chalk & Charcoal 13.0

Charcoal 13.0

Chrome 13.0

Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Color Efex Pro 4 NO VERSION

Color Halftone 13.0

Colored Pencil 13.0

CompuServe GIF 13.0

Conté Crayon 13.0

Craquelure 13.0

Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Crop and Straighten Photos Filter 13.0

Crosshatch 13.0

Crystallize 13.0

Cutout 13.0

Dark Strokes 13.0

De-Interlace 13.0

Dicom 13.0

Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Diffuse Glow 13.0

Displace 13.0

Dry Brush 13.0

Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Embed Watermark 4.0

Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Extrude 13.0

FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Fibers 13.0

Film Grain 13.0

Filter Gallery 13.0

Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Fresco 13.0

Glass 13.0

Glowing Edges 13.0

Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Grain 13.0

Graphic Pen 13.0

Halftone Pattern 13.0

HDRMergeUI 13.0

IFF Format 13.0

Ink Outlines 13.0

JPEG 2000 13.0

Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Lens Blur 13.0

Lens Correction 13.0

Lens Flare 13.0

Liquify 13.0

Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

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MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Mosaic Tiles 13.0

Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Neon Glow 13.0

Note Paper 13.0

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Oil Paint 13.0

OpenEXR 13.0

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Paths to Illustrator 13.0

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Pinch 13.0

Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Plaster 13.0

Plastic Wrap 13.0

PNG 13.0

Pointillize 13.0

Polar Coordinates 13.0

Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Poster Edges 13.0

Radial Blur 13.0

Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Read Watermark 4.0

Reticulation 13.0

Ripple 13.0

Rough Pastels 13.0

Save for Web 13.0

ScriptingSupport 13.0

Shear 13.0

Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Smart Blur 13.0

Smudge Stick 13.0

Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

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Stamp 13.0

Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Sumi-e 13.0

Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Targa 13.0

Texturizer 13.0

Tiles 13.0

Torn Edges 13.0

Twirl 13.0

U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

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Vanishing Point 13.0

Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Water Paper 13.0

Watercolor 13.0

Wave 13.0

Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

Wind 13.0

Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

ZigZag 13.0

Optional and third party plug-ins:

Camera Raw 7.1

Nik Selective Tool 2.1.3.17256

Plug-ins that failed to load: NONE

Flash:

Mini Bridge

Kuler

Installed TWAIN devices: NONE

Report · Sep 06, 2012

It is supposed to still work the way you want (Pan invoked by holding the space bar down), and for me and others I know it does work. I am running Windows 7 x64 as well.

Any chance you've swapped your right and left mouse buttons? Has a left-handed person used your system recentliy? Check the Windows control panel settings for your Mouse.

If not, something must be intercepting the space bar key events on your system, though I don't know what that might be. Have you got any utilities running that intercept keystrokes to do special things (e.g., invoke different desktop functions)?

-Noel

Report · Sep 06, 2012

No, I'm pretty sure and check this. Mouse button orientation is good.

It's look like this on screenshot:

The worst thing with this that is don't do everytime. It's depend, but I have no idea from what.

How it works?

I've got image with 1000px width and 3000px height. I'm zoomint part with text and zoom is in 300%.

I choose Text tool, write something, hit CTRL+Enter to accept this. Then, I click 'V', hold Space and then I can move workspace.

But when I write this text, accept this, choose ZOOM tool and zoom out once or twice, then it's start like on screenshot.

I can't work like this 😕

Report · Sep 06, 2012

You are describing the behaviour when H key is held down and left-mouse button is dragged. Strange that it should happen with spacebar. Something to try... activate Hand Tool, then in Options bar, right-click the hand icon at the left and pick Reset Tool.

Report · Sep 06, 2012

Good call conroy... What's that called... I guess they never gave it a name. It's described here:

http://help.adobe.com/en_US/photoshop/cs/using/WSfd1234e1c4b69f30ea53e41001031ab64-74e0a.html#WSEC71...

-Noel

Report · Sep 06, 2012

Bird's eye view, I believe.

Report · Sep 06, 2012

Thank you. I was thinking "view from 30,000 feet" and I knew that seemed wrong.

I wonder how it got connected to Igor's space bar.

-Noel

Report · Sep 06, 2012

OK, now we know how this magic trick called

I've looking in Google for this and few people write about this in CS5.

Some of them advice to turn off OpenGL or uncheck USE GRAPHIC PROCESSOR.

For that moment I think it's help!

It really strange, but Adobe should reconsider to add checkbox in Settings - Turn Off Bird Eye View.

Than You gonna make happy few people

Report · Sep 06, 2012

There is no setting to disable "bird's eye view" because it should only happen when you press the H key and drag the mouse. There is a fault if it works with the spacebar instead of the H key.

Did you try my suggestion to enable the Hand Tool then do Reset Tool in the Options bar? That possibly will restore correct operation of the spacebar.

Report · Nov 16, 2012

If this so-called "Bird's eye view" is a feature, then the fact that it is activated by space bar is definitely a bug. and should be fixed as soon as possible because it is so annoying.

Btw, the problem occurs in CS5 as well. A couple of people have suggested turn on "Scrubby zoom" to resolve the issue. While I think doing so may help, I am not a big fan of "Scrubby zoom" either.

Adobe, please fix this issue. The software is not cheap!!!

Report · Nov 16, 2012

Yes, "bird's eye view" is a feature. There's no "if" about it.

Igor never followed up with whether resetting Photoshop preferences fixed it. Have you tried that?

Report · Nov 16, 2012

I was just being sarcastic. I knew it is a feature while searching for a way to fix the issue awhile back. I am very interested in knowing if any user out there could somehow fix the problem by reseting, reinstalling, etc. I got an update a few hours ago, and that didnt fix it either.

I have tried a lot of suggestions, and the only one seems to be working for me is to turn on "Scrubby Zoom"

Noel,

I run Adobe CS5 on MBP 10.6 and CS6 on MBPr 10.8. No additional plugins, English US keyboard. The laptops come with standard configuration... nonetheless, they both have the same issue.

I am sure my computers have different settings from others, but this issue does not seem to be isolate as there are other users have experience it too.

I personally, don't think it is too hard to re-create. Most likely happen when

1. Hold down space+command to zoom in

2. Release keys, then hold down space and start moving around

3. there you go, "bird's eye view" comes

One thing I notice is that the problem does not occur all the time.

-B

Report · Nov 16, 2012

BTW, I was suspecting the problem caused by the Apple Magic mices -- or whatever the wireless mouse with touch sensor -- because I use those for both laptop. But it seems like Igor does not use that.

Report · Jan 06, 2013

Hi, I have this problem too, on Win7-64. Only way to fix is turning off graphics processing. CS5 also has this issue and it was solved by turning off OpenGL.

This reproduces it most of the time for me:

Zoom in a little bit

Hold down B

Press spacebar and drag

The birdseye box comes up.

I think the reason some people have random experiences is due to some kind of keyboard lag. I don't actually hold down B, etc and then move around with the spacebar. But I do often release that key a fraction of a second before pressing the spacebar. I'm using a Logitech wireless keyboard and mouse, my guess is that the spacebar birdseye thing is a bug, and occasional keyboard lag makes it seemingly 'random'.

I've had a few other weird keyboard experiences in photoshop.. occasionally it will miss a keypress and sometimes it will think I'm holding the Alt key down when I am not. No other apps have this.

Report · Jan 09, 2013

Good to know. It seems so obvious and not that hard to reproduce, but it doesn't get fixed.

Report · Nov 16, 2012

Brad, it seems - since most others do not see the problem - that perhaps somehow your system is interfering with Photoshop's recognition of the keys you're holding down.

If they did take an interest in investigating your problem, Adobe would certainly want to know what operating system you're running, what add-on software you're running that could affect the user interface, and other specifics they might be able to use to try to reproduce what you're seeing.

Regardless of the high cost of the application, some of the responsibility to provide a good working environment within which Photoshop is to run does fall on you. It may be that you'll have to embark on an investigative process, disabling the things you have running in addition to Photoshop, until you find the conflict.

Best of luck locating the culprit. I'd start looking to see if your display driver suite provides some kind of hot key handling, and ensure that's turned off.

-Noel

Report · Nov 16, 2012

Unfortunatelly, I never fixed it and I was try get used to it 😕

I have no idea what can I do more with this so I left this.

I reset all settings in PS, I reinstall it, try to install polish & english version - always the same...

What can I do more?

Report · Sep 06, 2012

To add to Conroy's advice, you really don't want to turn off the Graphics Processor. You lose a lot of other functionality if you do that.

If resetting the Hand panning tool fails to restore proper operation you may want to do a complete Photoshop preferences reset.

What language are you set to use? I wonder if that could be a factor - maybe there's a bug in the language localization for your particular language.

-Noel

Report · Sep 06, 2012

Reset Tool and Reset All Tools was first thing which I did.

I'll try reset all preferences.

When I buy Creative Cloud few weeks ago first time I instal Polish version, but after 2 days uninstall and install English version.

Report · Sep 06, 2012

Does it make a difference when you have use graphics processor enabled if you uncheck Enable Flick Panning under Edit>Preferences>General?

Also you should update photoshop cs6 to 13.01

Help>Updates

Report · Jul 04, 2013

Does anyone know if this problem ever got addressed? My work computer is fine, but my home computer will switch to "bird's eye view" when I use the space bar to pan about 1 out of every 3 times. It's driving me nuts. I haven't been able to figure out what's the key differecnce between my work machine and my home one. I tried all of the suggestions already provided, but no luck so far. Someone on another forum suggested it might be a keyboard related issue, so I bought a new one (I need an upgrade anyway), but that didn't help. If I figure anything new out, I'll let everyone know...but I'm stumped

Report · Jul 04, 2013

I don't think the issue ever get addressed. And btw the problem also occurs on Adobe CS6. I use CS5 on my personal machine and CS6 on work's machine. They both get the same annoying problem. It is so obvious and easy to test, but doesn't seem like it gets any attention from Adobe

Report · Aug 01, 2013

I just got a new computer at work and was upgraded to CS 6...so now my work computer is activating the bird's eye view when I hit space bar to pan now too. It's a total workflow killer and ruins my day. The only solution that I've found that works is to turn off the graphics processor, which at that point I might as well use MS Paint. I know it only affects a few users, but it's extremly frustrating for those that it does happen to. It's like someone is moving the mouse while you're using the wacom everytime you zoom. Not fun.

Here's a link I found to others having the problem made in 2011.

http://feedback.photoshop.com/photoshop_family/topics/please_let_us_switch_off_that_damn_birds_eye_o...

They disabled these forums a few weeks ago, but you can see there's a user that posted yesterday about it too. Not sure why it's being ignored.

I'd go back to CS3 if I could. What a bummer

Report · Aug 05, 2013

The Bird's Eye view is normally activated by holding the H key while clicking and dragging. There is a bug that makes this feature sticky.

Press and let go of the Alt key, the menu bar quick access letters will remain underscored. Then press the H key, the Help menu opens up.

Don't click the menu, click anywhere on your picture and now the Bird's Eye view is sticky. Press H to return to normal.

1 - Alt (press and let go)

2 - H

3 - click on your picture, not the drop down menu

--------------------

Bird's Eye view is sticky

--------------------

4 - H to unstick

Report · Aug 05, 2013

I've tried this, and have been messing around for about 10 minutes zooming and panning with the spacebar. So far so good! This is the only time I've ever found a solution that works after searching the internet for a long time! Thanks a million

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Problem with zoom in Photoshop CS6

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