I have been having the same problem - are you using Mac or Windows?

Odd thing is it is intermittent. There are a bunch of oddities going on with the 6 release and I notice all sorts of "ghosts" with the Mac Version - I've gotten to the point of just closing the program and restarting it and they seem to go away.

IMHO the 6 release is not ready for primetime - yet it's what I have to work with at this point.

And the documentation is even worse than the software problems, again IMHO

Good luck and maybe we'll get an update that fixes some of the uglies soon.

Hi Charlie,

I agree with the statement that version 6 is not ready for prime time and I too had to break out my tutorials into smaller modules to get them to work correctly. I'm in the process of testing publishing to different versions of Flash. I've sent Flash 10 files to co-workers to test and have had some funky issues, lines across the screens, slides bleeding into one another etc. So now I'm going to try publishing to Flash 11 and see what that brings. I know that we are still on IE 8 at work, but Flash 11 works for me so I'm going to see if it will for others. You may want to play with that as well.

As for audio, my narration gets cut off at the beginning and end if I don't physically go in and add silence to the beginning and end of the wavelength. I usually insert about .5 sec. I don't know if that will help you with your issue, but just thought I'd throw it out there. Also, someone posted that this audio issue has been around since 5.0 or there abouts. I just hope Adobe keeps an ear on these forums and  works on resolving some of these issues or, in the least, coming up with workarounds....good luck Charlie!!!

Will do and let me know if it works for you.

Hi tml33,

Well I do voice overs for all of my tutorials and found that adding silence to the beginning and end solved my getting "cutoff" issue. Your issue is that some of the slides don't play audio when published, correct? Have you tried the publishing to the different versions of Flash Player? That may or may not help, but it's worth a try. Let me know if you want to email me any of the files and I'll see how they behave on my end if you like.

I'm currently experiencing issues with buttons not working after opening an older version of a cptx (5.5) in 6.0 and upgrading the file. I'm also publishing to Flash Player 11 so I'm not sure what the issue is. Someone was kind enough to offer several suggestions that I'll be trying in the morning. I'll post any answers when/if I find out what's going on.

Thanks for the input!!!

Solution?

I have found a work around that works for me at least.

I'm not sure it works on all files but it worked on my 140 slide behemoth.

Go to file -> Publish -> Preferences -> SWF Size and quality

Then change the settings slider down to custom,

Check Retain slide quality setting

Check Advanced project compression

Check Compress SWF file

I'd love to know if this worked for you or of if it is just my file.  Many thanks

Hey Luke,

These are my settings and I still have the audio cutoff issue if I don't add silence to the beginning and end of all of my slides. It's annoying that when I initially record and add the silence it gets stripped off the wavelength so I have to edit the wavelength and add it back in. That's two edits for each slide, very tedious. Thanks for the workaround though. Have you heard anything from the Adobe camp on getting these kinks worked out?

Hey Luke,

I apologize for not getting back sooner, been swamped at work and I'm

moving. OK here is my laundry list of bugs and nice to haves:

   - BUG - If I add silence to the beginning or end of a wavelength, it

   gets cut off when I save and close the wavelength. I then have to reopen

   the wavelength and add it back in and save it again. If I don't add silence

   the audio gets cut off when I publish. This has to be done for every slide

   I have and it's very repetitive.

   - BUG - If I create a movie over say 45 slides, the slides bleed into

   one another and images are lost or added to the next slide. If I use Fade

   for the transition it's even worse.

   - BUG - If I use Fade for a transition between slides with characters

   the characters bleed from one slide to the next.

   - NICE TO HAVE - The ability to set Preferences for characters per

   project or for all projects. For example, set the size and duration

   defaults.

   - NICE TO HAVE - It would be nice to have the default tab on the audio

   wavelengths be Edit not Add or Replace. I do a lot of narrating so having

   to click Edit for each slide becomes tedious.

OK, I want to be clear that I'm not beating up Adobe programmers and I do

LOVE the tool. It would just be a smoother experience if the above worked

or were in place. I do also have to add that I love all of the new widgets

and games!!! Haven't had time to explore them all, but I will soon and I'll

let you know more when I do. BTW are you sharing these email threads with

Adobe? Maybe we should put this online, what do you think?

Hi Luke,

I was wondering if you ever got a fix from Adobe for this issue. I am using Captivate 6 on a Windows Xp system, and the problem occurs in IE fr me as well. I have never had this problem in 5 or 5.5, and I am really disappointed, especially since the file will not convert back to prior versions.

It has the same random outages in exe and swf files. I even went back to publishing it in Flash 9. I was hoping maybe you heard of a definite fix. My presentation is only 27 slides, but everything posted above is a lot to try.

Thanks,

Jen

Hi Jen,

I’m not totally clear on which problem you are experiencing as there are a lot of items included in this post. However, we have found that selecting the “Force re-publish all the slides” check box when publishing a project fixes the problem of audio disappearing on random slides in published projects.

Hi all,

I think I have found a way the audio gets playing. Not the perfect solution but better for the time being.

Whenever I get this audio issue I change the version of Flash player and re-publish the course. Until everything works fine I use that version. When problem arises i change the version and it works again.

Funny but it helped me a lot.

Regards,

Mirza

P.S. I keep switching between Flash player 11, 10.2 and 10.

Just got to this. I'm not sure how I missed it, but thanks again Rod for your help. You are always giving good advice and I appreciate it!

Just to let you know my fix for this issue..

I created a new blank project.

I then pasted the slides not playing the sound into the blank project and then copied the slides from the new blank project back to the original project and then on the old slides i clicked the eye to make them invisible so they do not play. That seemed to work for me.

Hope this makes sense. It worked for me... I have been working on this for that past 3 days trying to figure it out.