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i have been having troble with flash for a while.i wold like to get this reasolved.
help
debbie webber
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Hi Debbie,
We'll need more info to work from. What operating system and browser are you using? What kind of problem is occuring and how long would you say it's been going on for?
Thanks,
Chris
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i am using google crome.when i play the games it will say that flash has
crashed. i have been having this problem for awhile. can yo help please
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hi,
i sent you more info on the problem with the flash player always crashing.i need
help to get this resolved
debbie
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Hi Debbie,
Can you please verify that you are using Chrome version 21.0.1180.83 m? If you are, and the crashes continue, please try the following steps:
Thanks,
Chris
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hi
I am using crome. my lap top is not very old. my compter guy tried everything he
cold think of and i am still having problem. he did try that method
Debbie
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What Chrome version are you using?
What Flash Player version is on that Chrome?
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hi
the chrome i am sing is 21.0.1180.83m. it says that its the lastest version also
i have the latest version of flash realeashed by chrome also my flash comes with
updates auutomaticly
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Can you tell us what version of Flash Player is reported as being installed when you visit this page?
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
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it is 11.3.31.230
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Ok, that means you're running Chrome's built in version of Flash Player. To see if this version is to blame, you need to disable this version using the steps I listed in post #4. Once done, you should see the version 11.3.300.271. Once you get that, try again.
Here's a page that also describes the process: http://helpx.adobe.com/flash-player/kb/enable-system-flash-player-goog le-chrome.html
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tried that. tried everything could think of
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hi,
i sent you a email a couble days ago my flash is still crashing my computer guy
has tried everthing under the sun to try and nothing has helped
deb
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After trying those steps, did you verify which version was being used? You might want to also clear your Flash Player cache.
How do I clear my Flash Player cache and settings?
Ps. I looked, but I couldn't find any email from you, other than your post on the 24th.
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hi.
we have gone trough all the trouble shooting tips and it is still crashing. i
get a little tried of seeing that little puzzle peace
deb
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hi.
i emailedn you last week. the flash player is still not working. my computer guy
has done everything that you said to try and i do mean everything.
de
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dear chris
i have emailed you a copuble times before this.as i said before my computer guy
has done everthing in hie knowlege and vast experiacce and it still crashing all
the time
i look forward to hearing from tou
debbie
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Debbie,
Other than opening a new issue over on the Chromium bug database, the only other thing I can recommend at this time is going back to a previous version of Flash Player (such as the latest 10.3) release, then disabling the PPAPI plugin in Chrome. Please note though that when Chrome updates, it's possible that they will reset Flash to again use the PPAPI version.
How do I revert to a previous version of Flash Player?
http://helpx.adobe.com/flash-player/kb/enable-system-flash-player-google-chrome.html
Chris