Adobe Community: Trying to install latest version of Flash for Firefox on WinXP, get Internet Explorer Script Error

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1. Pat Willener,

Aug 18, 2012 7:38 PM in reply to dwc1964

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Download the offline installer(s) from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_header

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2. mikoto_1981,

Aug 22, 2012 2:26 AM in reply to dwc1964

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I have same problem, but sucessfully re-installed.

See the following:

Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows. html

# "C:\Windows\SysWOW64\Macromed\Flash" not exists, but it's ok

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3. Pat Willener,

Aug 22, 2012 3:31 AM in reply to mikoto_1981

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mikoto_1981 wrote:

# "C:\Windows\SysWOW64\Macromed\Flash" not exists, but it's ok

That folder exists only on 64-bit systems.

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4. mikoto_1981,

Aug 22, 2012 4:27 AM in reply to Pat Willener

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Pat Willener wrote:

That folder exists only on 64-bit systems.

Ok, I see.

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5. freddy130,

Aug 22, 2012 5:47 AM in reply to dwc1964

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I have the same problem except I get the following error message:

Internet Explorer Script Error

Line: 1

Char: 12565

Error: Object Expected

Code: 0

URL: http://127.0.0.1:3079/app/_ js/adobe.js

Do you want to keep running scripts on this page? [yes] [no]

I uninstalled the existing Flash Player and like Dave, now I have no Flash Player.

Any help would be appreciated.

Fred

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6. Sunil_Bhaskaran,

Aug 22, 2012 5:57 AM in reply to freddy130

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Fred,

Could you please download Flash Player from the following link:

http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_header

After download, close all browsers and then double-click the downloaded file.

Thanks,

Sunil

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7. freddy130,

Aug 22, 2012 6:06 AM in reply to Sunil_Bhaskaran

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Sunil,

I just reset my Windows xp Internet Options to "default" and was able to install the latest version of the Flash Player. I found this recommendation on another thread on this forum.

Fred

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8. mikoto_1981,

Aug 22, 2012 8:55 AM in reply to freddy130

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All,

The key is network environment?

To tell the truth, there are two web proxy servers at the office.

So now I notice why offline installer is recommended.

And, today I have changed my Internet Options.

I will check it tomorrow. (WPAD, PAC,(use dual) or Manual (use single))

To uninstall old version completely, I must remove the folders manually... That was another incident.

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9. dwc1964,

Aug 22, 2012 9:06 AM in reply to Pat Willener

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Pat Willener's suggestion solved the problem for me - thanks Pat! So now I'd like to close this topic out.

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10. Chris Campbell,

Aug 22, 2012 2:45 PM in reply to dwc1964

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We're investigating this issue and we'd like to get some additional details. I'd appreciate if anyone experiencing these errors could do the following steps:

Download the Flash Player installer
Open a command prompt and navigate to the installer location (eg. "cd c:\users\username\downloads\")
Run the installer, using a “/debug”.argument (eg. “install_flashplayer11x32ax_chrd_aih.exe /debug”)
Once the installer runs and the error is reproduced, a file named “host.developer.log” will be created in your system’s temp folder.
You can quickly access the temp folder by clicking on Start > Run, then type "%temp%".
Locate the "host.developer.log" file and either post the contents in a reply or send directly to ccampbel@adobe.com.

Along with the debug log, please include the following info:

Operating System (if you're on XP, what service pack do you have installed)

Browser

Network proxy setup (if applicable)

Thanks!

Chris

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11. tango17,

Aug 31, 2012 5:20 PM in reply to Chris Campbell

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Chris,

I also have exactly the same problem described above. I'm running Windows XP [32bit] with SP3. Internet Explorer 8.

I do not understand how to run the installer using debug as requested as Flash Player 11.4. hangs during the download stage.

...Brian

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12. Nancy Andrews,

Sep 4, 2012 4:52 AM in reply to tango17

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my flashplayer hangs when i am using firefox or ie browser, i am using latest 11.4 version of flashplayer similar issues were occuring in 11.3 as well i am on windows vista, what should i do.

Please help

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13. Pat Willener,

Sep 4, 2012 11:04 PM in reply to Nancy Andrews

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Nancy Andrews wrote:

my flashplayer hangs when i am using firefox or ie browser

Please start a new topic in http://forums.adobe.com/community/flashplayer/using_flashplayer as your problem is completely different from this topic.

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14. Nancy Andrews,

Sep 4, 2012 11:16 PM in reply to Pat Willener

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thank you pat i was unaware of how to open a new thread so i posted here

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15. Kris Forde,

Sep 5, 2012 5:33 PM in reply to tango17

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I'm having the same exact problems. I've tried all the suggestions in this thread and nothing works. No matter what I do I get the same script error message. I am running windows xp (sp3) with internet explorer 8. As of now I can not watch any videos or open any documents since I unistalled flashplayer. My computer has regressed back to the dark ages. I feel like I'm surfing the web on an Apple IIe. I've spent hours working on this problem to no avail. I called Adobe and they had me on hold for 2 hrs!!!!! When they finally answered they said they could help if I gave them money. I hung up on principle alone. By the sounds of things with lots of other people having the same exact problem Adobe should be helping us out because obviously something is haywire on their end. My only hope seems to be Pat Willener. Pat if you are out there, any ideas??!! Thanks in advance!

PS I am not really computer literate, so doing all that Chris Campbell suggests is over my head. I just want my computer to work again.

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16. Chris Campbell,

Sep 5, 2012 9:43 PM in reply to Kris Forde

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Kris,

Please download and install the appropriate installer from this link:

http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_header

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17. PeteMitchellMavrick,

Sep 5, 2012 10:16 PM in reply to Chris Campbell

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I have the same problem as Kris Forde and yes I downloaded the appropriate installer from Chris Campbell's link. It doesn't work.

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18. Chris Campbell,

Sep 5, 2012 10:23 PM in reply to PeteMitchellMavrick

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@PeterMitchellMavrick - what error did you get? The links I provided were stand alone installers, they do not contain any scripts like the online installers do, so you can't get scripting errors.

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19. PeteMitchellMavrick,

Sep 6, 2012 5:32 PM in reply to Chris Campbell

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It installed ok but didn't work. After reading your post again, I checked and it was Disabled under my Add-ons in IE. It works now. Thanks for the help!

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20. Kris Forde,

Sep 8, 2012 8:07 AM in reply to Chris Campbell

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Thanks Chris! I tried downloading from your link and I couldn't find anywhere to download flashplayer. There were just links going back to the adobe download page. However, at one point a box popped up on my screen while using yahoo mail and asked if I wanted to download flashplayer. I tried it and it downloaded fine even though I had tried to downlaod from that box many times in the past days. Anyhow, I'm not sure how I got it to download, but its working now. Thanks all for the help! Hope others with the same problem can get it to work as well. Thanks again!

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21. Kris Forde,

Sep 8, 2012 8:29 AM in reply to Chris Campbell

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Chris -

I'm getting the same problem - script error - trying to download adobe reader. Don't want to highjack this thread, but can you lead me in the right direction so I can download adobe reader. Thanks.

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22. Pat Willener,

Sep 8, 2012 8:41 PM in reply to Kris Forde

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http://get.adobe.com/reader/enterprise/

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23. Kris Forde,

Sep 12, 2012 7:29 AM in reply to Pat Willener

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Thanks Pat! All is finally working again only because of your MVP help! Thanks again!!

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24. nickzinck,

Sep 19, 2012 4:27 PM in reply to dwc1964

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I am running Mozilla Firefox and Windows XP(sp3)

i have uninstalled flash and still cannot install version 11.4

my error message reads as follows:

Internet Explorer Script Error

Line: 1

Char: 10447

Error: 'ActionLaunchAdobe' is undefined

Code: 0

URL: http://127.0.0.1:1174/app/_js/adobe.js

Do you want to continue running scripts on this page? [yes] [no]

doing either option results in a failed installation. any help?

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25. Chris Campbell,

Sep 19, 2012 5:01 PM in reply to nickzinck

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@nickzinck - Please try installing using the appropriate installer located here:

http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_header

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Trying to install latest version of Flash for Firefox on WinXP, get Internet Explorer Script Error

Aug 18, 2012 6:26 PM

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