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Lokianne
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PS elements saves pic as a blank file and I cannot open it

Sep 6, 2012 5:27 PM

Tags: #file #photoshop #elements #8 #saving #the_file_is_not_readable #blank #thumbnail #saving_image #saves

Hey guys, I'm hoping you can help me.

 

I am using Photoshop Elements 8 and I'm not sure what happened (or what I did), but suddenly the files I save (save-as, i rename retouched files) started saving as blank thumbnails. I cannot open them, and the properties list the type of file as "File" (although I was saving them .jpeg).

Also, the size of the blank thumbnails is about the same as the original picture (a little larger cause it's retouched; which is normal).

The file still saves as a blank if I change the name and if I try changing the format (.bmp, .jpeg., etc)

I'm using Windows Vista, if it matters.

 

I'm attaching a screencap of what it looks like in the folder and the file properties that come up

ps weirdness.jpg

 

Let me know if I should provide any other information and I'd appreciate any and all help. This is the only PS I have access to right now and it's painful to have folders of pics and not be able to do anything with them.

Thanks in advance =)

368 Views   3 Replies   Latest reply: photodrawken, Sep 6, 2012 7:26 PM
 
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  • R_Kelly
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    1. R_Kelly,
    Sep 6, 2012 6:09 PM   in reply to Lokianne
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    It looks like like windows got confused because you have periods in the file names.

    If you take one of your saved files and add a .jpg at the end elements should open the file.

     

    It's probably a good idea not to use periods in file names except for the file extension.

    Using an underscore instead of periods is a better way to go.

     

    It also seems that in later versions of elements and photoshop one has to be careful about using periods in the file names or the program won't save the files right

    which was not the case in old versions of elements and photoshop.

     

    The trick to saving a remamed file with periods is to reselect jpg from the dropdown after renaming the file so the proper extension is added.

    That being said i've avoided using periods in file names for many years just to avoid any possible problems.

     
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  • Lokianne
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    2. Lokianne,
    Sep 6, 2012 6:36 PM   in reply to R_Kelly
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    Thanks so much, that solved the problem right away! You're my hero right now

     
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  • photodrawken
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    3. photodrawken,
    Sep 6, 2012 7:26 PM   in reply to Lokianne
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    For a fuller explanation, see this discussion:

    http://forums.adobe.com/message/4619283#4619283

     

    Ken

     
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