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Bridge shows me a complete preview, but the files open blank or missing elements

Sep 6, 2012 11:06 PM

Tags: #illustrator #error #bridge #preview #cs6

Using:

CS6, Win7

 

After an external backup drive had its partition deleted we used recovery software to get as many files back as possible. It sorted the files by types but gave them all numbers for names. Using bridge to preview the illustrator files, most show a thumbnail, some just a small illustrator icon. When I try to open the files, some open no problems. My need to ask the community is this:

 

Some of the files are collections of vector art (multiple clipart in one file). In the preview that Bridge shows, the file is complete and all art is there. When I try to open some of these files, I get error messages like: "Can't open the illustration. The illustration contains an illegal operand. ##.####.##        %##.####.####.###.....etc." and when I click "OK" the file is either missing some of the artwork or it is completely blank. How does the preview show the complete file and when opened it's either missing elements or blank?

 

Any help would be greatly appreciated.

465 Views   3 Replies   Latest reply: Monika Gause, Sep 7, 2012 1:52 AM
 
Replies
  • Wade_Zimmerman
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    1. Wade_Zimmerman,
    Sep 6, 2012 11:14 PM   in reply to burnouts
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    Do a search for Recovering damage or Corrupt Illustrator files there is a mthod for doing which will allowyou tochangeor delete the illegal operand. and then resave the fileand thenopenit you have tofigure out what the operandis andhow tochangeor delete it.

     

    Someone here might know if you post the error message(s)

     
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  • burnouts
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    2. burnouts,
    Sep 6, 2012 11:22 PM   in reply to Wade_Zimmerman
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    These are messages from 2 of my many many many files.

    error1.jpgerror2.jpg

     
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  • Monika Gause
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    3. Monika Gause,
    Sep 7, 2012 1:52 AM   in reply to burnouts
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    Bridge shows the PDF content of the file. That is the good part of the news as it seems to be intact.

     

    The bad part is: Illustrator cannot open the AI part of the file. In case you try to open the files directly from a server or removable media, first copy them to your desktop and open them again.

     

    If the files are already on your harddisk they might be seriously damaged. See here: http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator -files.html

     
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