I have been trying to watch some TV episodes on CTV.ca and it keeps crashing. I've installed the latest version of FLASH and now I wish I hadn't.
Since it is a major Canadian network, I would think the website is not the problem.
Is there a bug in the new Flash 11?
Computer is Win7, 64 bit running IE9.
would you mind to follow the instructions how to file a crash bug?
does the issue only happen with video on CTV.ca or is the issue more wide spread and reproduces on youtube or other? if it is video only, wold you also include the folowing information in your crash report?
for solutions, you may want to see if there are new available video card drivers for your gpu and install it. also, if you just want to get up and running you can uninstall your current player and install an archived version. this would not be ideal, because the archive players will not have all security updates.
archive player page: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html
Got it working on my own by experimenting with different versions of IE and FLASH
I tried running the website from IE9 32-bit version and it works! So there is something screwy about FLASH in IE9 64 bit that causes crashes.
Now running both up to date versions of IE9 and FLASH 11.2 but using the 32-bit version of IE9.
Someone should tell microsoft? or maybe it is still an adobe problem?
I can get Adobe FLASH to work with IE9 64 bit IF I Turn on the F12 Developer tools and turn on "start capturing". It runs fine with the debugging tool on.
so somewhere ... between Adobe and Microsoft is a solution.
Very very strange behaviour.
I've tried all the solutions I found online, but none worked:
@EshwarEanugu - You could be running into the following bug:
Would you be willing to comment on the bug and let us know what hardware your running and provide a link to your application? Any steps we can get to reproduce this problem would be helpful. I've also been asking users for crash dumps if you'd be willing to generate those too.
Thanks for the reply. Its happenign on all the machines but I am using a Hp elitebook Windows 7, Adobe Flash player 11.4.402.265, IE9 browser. 8Gb Ram.
This issue is happening only in IE9 works perfetly in IE8,FF,Chrome,Safari.For security reasons I can't give application URL.
I was trying for crash dump on my machine but was not able to as I don't see Crash dump folder under local in my system.
If you could help me in generating crash dump file I can send the crash dump file.
Do these machines happen to have finger print readers? If so, we think we've discovered the problem (it has to do with accessibility APIs) and are working to come up with a solution asap. If you'd like to follow our progress, please see the forum or bug threads posted above.
Europe, Middle East and Africa