have downloaded the trial successfully - see folder with files on desktop - but can't figure out how to run the program
Run the setup.exe/ install app.
thats the problem - don't see that among downloaded files. maybe i should uninstall and start over?
Please follow the below mentoned doc
http://helpx.adobe.com/x-productkb/global/troubleshoot-download-proble ms.html - For Downloads
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation -photoshop-elements-premiere.html - For Installation
Hope It Helps
Europe, Middle East and Africa