Skip navigation

Downloading, Installing, Setting Up

288pusan Calculating status...

Currently Being Moderated

can't run Elements 10 trial

Sep 7, 2012 8:34 AM

have downloaded the trial successfully - see folder with files on desktop - but can't figure out how to run the program

215 Views 3 Replies Latest reply: _techkid123_, Sep 7, 2012 9:09 AM

Replies

Currently Being Moderated

1. Mylenium,

Sep 7, 2012 8:44 AM in reply to 288pusan

Report

Run the setup.exe/ install app.

Mylenium

|
Mark as:
Currently Being Moderated

2. 288pusan,

Sep 7, 2012 9:03 AM in reply to Mylenium

Report

thats the problem - don't see that among downloaded files. maybe i should uninstall and start over?

|
Mark as:
Currently Being Moderated

3. _techkid123_,

Sep 7, 2012 9:09 AM in reply to 288pusan

Report

Hi

Please follow the below mentoned doc
http://helpx.adobe.com/x-productkb/global/troubleshoot-download-proble ms.html - For Downloads

and

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation -photoshop-elements-premiere.html - For Installation

Hope It Helps
Thanks

|
Mark as:

Forum guidelines

Answers + Points = Status

10 points awarded for Correct Answers
5 points awarded for Helpful Answers
10,000+ points
1,001-10,000 points
501-1,000 points
5-500 points