I also tried to download and update manually and get the same error.
Hi
Uninstall the Adobe Application manager from your computer.
and download the latest version of the AAM from the below mentioned sites.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774- For Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 - For Windows
Once installed , Then try to update the application by launching the application and Help--> Update
Hope It Helps
Thanks
Hi
Are we Connected to any network ?
Did we try we try to check with the new user account?
Upon checking with the internet i got a useful article
http://helpx.adobe.com/creative-suite/kb/troubleshoot-update-issues-cs 5-cs5.html
Hope It Helps
Thanks
Hi
In case if the issue is not resolved
Uninstall the Adobe Application Manager.
Rename the OOBE folder , As you use a MAC use , Location - Library/Application Support/Adobe
And then install the latest version of AAM
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 and then update the appclication.
This should fix the concern
Thanks
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