I have a few problems, they are all relating to the student-faculty verification system. The program accepts my program code but then when I am on the page where it asks if your a student or faculty and your birthday it tells me these two things:
"Stop! Your browser is not configured to accept cookies. You'll need to ensure that the browser accepts cookies before you can proceed with this process. If you need help with this activity review for step by step instructions."
"You have entered an invalid Security Code. Please re-enter the security code exactly as you see it and continue."
The first thing was a legitimate problem the first time I tried, but since then I have enabled cookies (and restarted the browser and checked that cookies were indeed still enabled). I am not sure if that is actually stopping me from doing anything or if it is just a left over error message from before. Second however is a bigger problem. Every time it gives me a security code, I type it in, check that its correct and hit continue and then it says its wrong. At first I thought I might just be dumb, so I tried a few more times. But now I have tried probably 25 times and I have gotten the same error messaage every time. Help???
UnhappyStudent from the reference to the security code it would appear you are still in the process of attempting to purchase the Student and Teacher edition of our software is that correct? If so what country/region are you in? Have you tried contacting our Sales team to order the software directly?
If you have already purchased the software then please refer to the how to submit your proof of eligibility portion of the Education FAQ - http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html#m ain_submit_poe.