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Downloading, Installing, Setting Up

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Bj

Sep 7, 2012 2:13 PM

I have an old version of Photoshop - 7.0. I bought in yrs. ago. In downloading the program from the disc everything goes 2 my hard drive except the application itself. I wanted 2 practice b 4 I bought an upgrade. Am I so rusty that I can’t download a program? HELP!

231 Views 4 Replies Latest reply: Barbara Gates, Sep 7, 2012 4:47 PM

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1. Jeff A Wright,

Sep 7, 2012 2:56 PM in reply to Barbara Gates

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Barbara which operating system are you using? Do you receive any specific error messages when you install the software?

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2. Barbara Gates,

Sep 7, 2012 4:11 PM in reply to Jeff A Wright

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My system is osx 10.4.11 n the photoshop is 7.0. The problem is when I download the program off the disk everything transfers except the photoshop app. So i can’t oen the program.

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3. Jeff A Wright,

Sep 7, 2012 4:28 PM in reply to Barbara Gates

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Have you tried running the installer from the disc instead of copying the contents of the disc?

What processor are you using and how much memory do you have installed? You can find this information by going under the Apple Menu and selecting About This Mac. I am trying to determine if there is a current version of Photoshop which you can try instead of Photoshop 7.0

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4. Barbara Gates,

Sep 7, 2012 4:47 PM in reply to Jeff A Wright

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Yes I have tried all that. I’m having a problem with my ID. I registered the program a long time ago and have 2 get my registration up grated.

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Downloading, Installing, Setting Up

Bj

Sep 7, 2012 2:13 PM

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