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Error code 16

Sep 6, 2012 1:03 PM

Tags: #error_code_16

After installing the programs I get everytime error code 16 when I try to start them.

Changing the permissions from the PDC folder and SLstore folder didn't work.

So who can help?

  • Currently Being Moderated
    Sep 7, 2012 5:35 AM   in reply to Koopdal

    This is a permissions problem,if you're on windows,try to right click on the application and choose run as administrator

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  • Currently Being Moderated
    Sep 10, 2012 4:45 AM   in reply to Koopdal

    Ok,first be sure you respected this permissions for those folders :


    Owner = System = read/write

    Group = Admin = read only

    Everyone = read only

    Or from the terminal, drwxr-xr-x root admin


    Owner = System = read/write

    Group = Admin = read/write

    Everyone = read/write

    Or from the terminal, drwxrwxrwx root admin


    otherwise,try this because sometimes changing from permissions menu doesn't take effect :

    open the terminal (Applications > Utilities > Terminal)

    Tape this :

    sudo chmod 777 /Library/Application Support/Adobe/Adobe PCD/

    sudo chmod 777 /Library/Application Support/Adobe/SLStore

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  • Currently Being Moderated
    Nov 2, 2012 4:07 PM   in reply to arij2010

    Check the amt3.log and Delete the folder SLcache from HD/library/application support/adobe.

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  • Currently Being Moderated
    Mar 22, 2013 9:34 AM   in reply to arij2010

    HI, I don't know what PCD: or SLSTORE: are, so I went to Terminal and pasted "sudo chmod 777 /Library/Application Support/Adobe/Adobe PCD/  sudo chmod 777 /Library/Application Support/Adobe/SLStore"


    Files etc could not be found and I continue to sit with Error: 16 and I cannot access any Adobe applications.


    HELP. I have work to do. Now.


    How do I successfully rectify this problem?


    I am fully paid up on my CreativeCloud account. iMac, OS 10.8.3






    Adobe problem.png

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  • Currently Being Moderated
    Mar 25, 2013 8:48 AM   in reply to Gerd Kalesse



    PCD and Slstore are on this location :

    MAC HD /Library/Application Support/Adobe/ .

    You can also give all permissions to the Adobe folder : MAC HD /Library/Application Support/Adobe .



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  • Currently Being Moderated
    Mar 25, 2013 9:31 AM   in reply to rajesh1989


    I don't know what the amt3.log is, nor where to find it. Same goes for deleting the SL cache. Any further help please

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