My Products>Creative Cloud> shows hidden Serial number
Downloading Creative Cloud to second computer.
Put in serial number, says it is invalid, try again, then contact customer support.
Can't contact customer support - anybody know why it won't accept the serial number? Deleted number, keyed in 3 times, double checked number.
As John said there are no serial number for the CCM , they are activated via Adobe ID.
It seems you are not installing the software via AAM but using either the Trail download or the DVD to install the software.
If this is the case then install the software as the Trail and as the time of launch of any application,
Click "License this Software"
and enter your Adobe ID and password,
catherineC4 wrote:
anybody know why it won't accept the serial number? Deleted number, keyed in 3 times, double checked number.
You're going around in fruitless circles.
Forget about serial numbers.They're only for perpetually licensed software which you purchase upfront (traditional purchase method).
Serial numbers don't apply to Creative Cloud products.
License This Software > Enter your Adobe ID and password.
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