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lbsimpson
lbsimpson
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Source Monitor 'Freezes' Forces PPro Restart. Glitch, CS6?

Sep 7, 2012 12:53 PM

Tags: #monitor #freezes #glitch #cs6 #blank #source

Hi all,

 

I have been experiencing an issue with the source monitor in several projects built in CS6.  Occasionaly, I will double click a clip in the project window, or even right click and 'Open in Source Monitor'.  Most of the time this functions successfully and the clip appears in the monitor, but at some point clips, any clip, refuses to open/appear in the source monitor.  The source monitor enter a 'frozen' state and will have a strange appearance for example displaying the audio meters from the 'Audio Mixer' tab.  It seems the only way to cure this once it has occurred is to close PPro and re-open the project.  At this point this is proving to be a waste of time and a kink in an editor's flow. 


Has anyone else experience this symptom?

 

Thanks,

Lindsay

897 Views   10 Replies   Latest reply: Jim Simon, Sep 13, 2012 8:35 AM
 
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  • lbsimpson
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    1. lbsimpson,
    Sep 7, 2012 12:58 PM   in reply to lbsimpson
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    Just found the 6.0.2 update...perhaps this will fix this strange behavior?  Will report back.

     
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  • Bill Gehrke
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    2. Bill Gehrke,
    Sep 7, 2012 1:11 PM   in reply to lbsimpson
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    Have you checked your driver version for an update?

     
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  • lbsimpson
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    3. lbsimpson,
    Sep 7, 2012 1:18 PM   in reply to Bill Gehrke
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    Not yet.  Are you referring to the driver for my Nvidia video card?

     

    Thanks for the input,

    Lindsay

     
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  • Jim Simon
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    4. Jim Simon,
    Sep 7, 2012 2:00 PM   in reply to lbsimpson
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    Yes, that.  I was thinking the same as Bill.  This sounds like a driver issue.

     
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  • lbsimpson
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    5. lbsimpson,
    Sep 8, 2012 1:31 PM   in reply to Jim Simon
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    Have updated the driver and the issue still persists.  My bet is that it is project specifici, but any other ideas?

     

    Lindsay

     
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  • Jim Simon
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    6. Jim Simon,
    Sep 8, 2012 8:57 PM   in reply to lbsimpson
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    What card?  What driver?

     
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  • lbsimpson
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    7. lbsimpson,
    Sep 8, 2012 9:37 PM   in reply to Jim Simon
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    It's an nvidia Quadaro 4000 at performance driver v.305.93

     

    http://www.nvidia.co.uk/object/quadro-tesla-win8-win7-winvista-64bit-3 05.93-whql-driver-uk.html

     

    Here are the rest of my system specs, just in case:

     

    Adobe Premiere Pro Version 6.0.1, Total Code for Adobe Premiere Pro Version 6.0.2, Windows 7 Ultimate Service Pack 1 (64-bit), CPU Intel(R) Xeon (R) CPU X5647 @ 2.93 GHz (2processors), Memory: 24 GB Installed RAM

     

    Please let me know if you need anything else.

     
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  • lbsimpson
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    8. lbsimpson,
    Sep 10, 2012 12:23 PM   in reply to lbsimpson
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    Not sure if this is relevant to this particular issue, but I did find that I had a couple of media directories within the most troublesome project sitting on a Network drive rather than my internal SSD. I understand Premiere doesn't play well with network linked media.  I finally got ot the point where I was able to 'Remove Unused Media' from the project.  I also 'Save As' to a trimmed project file and finished cleaning.  During the cleanign stages I experienced no further source monitor freezes leading me to believe that perhaps the miscellaneous network media was the trouble maker and not the driver.  But am I at the correct driver version?


    Thanks,
    Lindsay

     
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  • Bill Hunt
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    9. Bill Hunt,
    Sep 10, 2012 1:36 PM   in reply to lbsimpson
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    Lindsay,

     

    You are correct - PrPro does not play nice with networked drives. Also, most network connections are so very slow, that what you describe MIGHT be at least part of the problem.

     

    Keep testing and reporting, and I hope that you have resolution for the problem.

     

    Good luck,

     

    Hunt

     
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  • Jim Simon
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    10. Jim Simon,
    Sep 13, 2012 8:35 AM   in reply to Bill Hunt
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    PrPro does not play nice with networked drives.

     

    Yet.  Stay tuned...

     

    http://tv.adobe.com/watch/adobe-anywhere/introducing-adobe-anywhere-fo r-video/

     
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