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LorentzenMorten
Currently Being Moderated

Adobe Story Free can not open movie script!

Sep 3, 2012 3:30 AM

Hi Adobe.

 

 

I can't open one of my scripts i Adobe Story Free. Not on Mac or PC.

 

We are in the middle of an movie production and have a serious problem as I hope you can understand.

We are using many your product and are evaluating Story in this movie....

 

Could you please help?

 

We even installed an Air vers. 3.3... Did not help...

 

Morten

 
Replies
  • Currently Being Moderated
    Sep 3, 2012 3:34 AM   in reply to LorentzenMorten

    Hi,

     

    To understand the issue better, can you come into the connect session right away: https://my.adobeconnect.com/_a295153/goldmanstaff

     

    Regards,

    Sunny Ladkani

    Adobe Story Team

     
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  • Currently Being Moderated
    Dec 8, 2012 8:09 AM   in reply to sunnyladkani

    HI!

     

    I am having the exact same problem. I made comments on the mobile app, now I can't access my script.

     

    Please help!

     
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  • Currently Being Moderated
    Jan 13, 2014 4:58 PM   in reply to stormiestweather

    What's the deal with not being able to access my script?  It shows in Projects but will not open in Authoring.  50 minutes on hold and had to hang up.  So frustrating.  Very sceptical about this application when you can't access intellectual property.

     
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  • Currently Being Moderated
    Jan 13, 2014 4:58 PM   in reply to sunnyladkani

    What's the deal with not being able to access my script? It shows in Projects but will not open in Authoring. 50 minutes on hold and had to hang up. So frustrating. Very sceptical about this application when you can't access intellectual property.

     
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  • Currently Being Moderated
    Jan 13, 2014 10:29 PM   in reply to Daniel Cruz

    Hi,

     

    Please clear your browser cache or try logging in from a different browser.

     

    Also, we have fixed the comment issue( mentioned in earlier posts) in the recent update.

     

    Regards,

    Sunny

     
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