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mhickey164@comcast.net
Currently Being Moderated

Image does not open in CS6

Sep 10, 2012 2:15 PM

The image appears in the Camera Raw window. I click to open it and all that comes up in the workspace is the image's name/text but no image. When I click open in a new window I get a blank window with the same name.

 

Mike

 
Replies
  • Currently Being Moderated
    Sep 10, 2012 2:45 PM   in reply to mhickey164@comcast.net

    Moving this discussion to the Photoshop General Discussion forum.  mhickey164@comcast.net which Adobe Creative Suite 6 product are you experiencing this difficulty with?

     
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  • Currently Being Moderated
    Sep 10, 2012 2:48 PM   in reply to mhickey164@comcast.net

    Update your video card drivers from the GPU maker's website, and follow their update instructions.

     
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  • Currently Being Moderated
    Sep 10, 2012 2:50 PM   in reply to mhickey164@comcast.net

    Along with Chris' suggestion, if it does not work, can you provide the following info?

     

    1. Can you give us the specs. of that offending image?
    2. What model of camera did it come from?
    3. What version of PS are you using?
    4. What is your ACR plug-in version?
    5. Is that camera supported by that version?
    6. What OS are you on?

     

    Good luck,

     

    Hunt

     
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  • Noel Carboni
    21,024 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 10, 2012 4:59 PM   in reply to mhickey164@comcast.net

    Why did you drop back to Photoshop CS5 instead of taking Chris' suggestion and updating your display driver?

     

    -Noel

     
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