I have purchased the CC CS6 but I am having a very difficult time with the AAM or with downloading and installation. Downloading from the AAM takes a lifetime even though I have a high speed connection. Then the installation always stalls out usually at the 29% mark and I can never finish the install. I have tried downloading the trial and then installing but the same thing happens. Its now been ten days since I purchased and I am getting very frustrated and may have to cancel the subscription. Another thing that I have noticed is that the stall usually occurs when the installer is trying to install AdobeHelp. I could use some help.. anybody have suggestions?
Europe, Middle East and Africa