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JudyMarie3
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Why can I not open jpg files in PS CS6?

Sep 11, 2012 11:55 AM

I just updated from CS5 to CS6. I opened several photos in Bridg and edited them in Adobe Raw 7.1. I then opened the raw files in CS6 and saved them in jpg format.  I went back to open them in CS6 from Camera Raw and found that I cannot open them driectly in CS6 from there. Here is the popup I get:  Windows cannot find C;\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe. Make sure you typed the name correctly, and then try again.

2398 Views   11 Replies   Latest reply: Beebs2, Dec 2, 2012 1:25 PM
 
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  • Curt Y
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    1. Curt Y,
    Sep 11, 2012 3:25 PM   in reply to JudyMarie3
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    Have you moved any of the PS or Bridge folders from where the default location was?

     
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  • JudyMarie3
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    2. JudyMarie3,
    Sep 11, 2012 4:18 PM   in reply to Curt Y
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    Thank you for your reply. If I moved the folders from the default location it was done inadvertently. I was opening them just fine there before I updated to CS6. Where is the default location?

     
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  • Curt Y
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    3. Curt Y,
    Sep 11, 2012 4:31 PM   in reply to JudyMarie3
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    CS5 and CS6 are seperate programs.   THere are no links between them.  So the default locations would be where the installation puts them if you chose the simple option.  Some users move folders around to "make it look neater".

     

    You might try resetting preferences in CS6.  Start PS and immediately hold down ctrl + alt + shift keys.  You should get a reset window.  If you see the splash screen you are too late.

     
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  • JudyMarie3
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    4. JudyMarie3,
    Sep 11, 2012 6:14 PM   in reply to Curt Y
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    I did use the simple option when installing and without making any changes. My jpgs will open from CS6 if I go to "File" and "Open" but they just won't open from  Bridge when I double click on them like they did in the past. I will give your suggestion a try. Thanks for your help.

     
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  • Curt Y
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    5. Curt Y,
    Sep 11, 2012 6:25 PM   in reply to JudyMarie3
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    JudyMarie3 wrote:

     

    they just won't open from  Bridge when I double click on them like they did in the past.

    What do they open in?

     

    You need to go into Bridge CS6 edit/preferences/file type associations and set CS6 as the default for jpeg.

     
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  • JudyMarie3
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    6. JudyMarie3,
    Sep 11, 2012 7:24 PM   in reply to Curt Y
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    I checked that and CS6 is set as the default for jpeg files in Bridge CS6. When I double click on a jpg file from Adobe Bridge to try and get it to go to PS CS6 to do edits that I don't or can't do in Camera Raw it will not open in photoshop, instead I get a pop-up that says what I put in bold print in the initial first above message I posted here. I may not get to get back here this evening but will check message tomorrow.

     
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  • Curt Y
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    7. Curt Y,
    Sep 11, 2012 7:32 PM   in reply to JudyMarie3
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    In Bridge if you go to edit/preferences/startup scripts do you have check marks for at least Bridge and Photoshop?

     

    Photoshop.exe must exist or it would not open.

     
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  • Chris ILines
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    8. Chris ILines,
    Sep 13, 2012 5:52 PM   in reply to Curt Y
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    Hi, We are also having CS6 JPEG problems of another sort. When we save out a JPEG in CS5 or 6, and then e mail it to our client to review, they get an error in CS6 saying it can not read this file. The file will open fine in CS5 on the receiving end. If we zip the file, CS6 will open it. The same file that previously it could not recognize. Obviously we have no control over the other end, but the same workflow, same clients for years. CS6 the only change.

    Cheers!

     
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  • Cole Thompson
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    9. Cole Thompson,
    Nov 10, 2012 7:50 PM   in reply to JudyMarie3
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    I'm having a different CS6 / JPG problem.  I cannot set CS6 as the default program for JPG files.  I can set CS6 for TIFF's and PSD's, but not JPG files.

     

    When I try, it is not in the list of programs, or "other program."  I can select CS6 manually, but it doesnt work and the default association does not stick.

     

    I can go to CS6 and open a JPG directly, but not from Windows Explorer.

     

    Anyone else have this issue?

     

    Cole

     
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  • Beebs2
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    10. Beebs2,
    Dec 2, 2012 1:18 PM   in reply to Cole Thompson
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    Yes, I am having that same issue. JPG's are unable to be opened from Windows Explorer but can be manually opened from within PS CS6.

     
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  • Beebs2
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    11. Beebs2,
    Dec 2, 2012 1:25 PM   in reply to Beebs2
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    A solution has been posted here:

    http://forums.adobe.com/message/4794723

     
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