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CS6 out of memory message

Sep 8, 2012 10:54 AM

I'm having a problem with my recently installed copy of PS CS6 (with the latest update).

 

My system:  PC with Intel Core i3-540 (not over-clocked: 3.06GHz) and 4GB RAM running Windows XP SP3.  The graphics card is an ATI Radeon HD5450.

 

The problem: When I first launch Bridge and CS6, everything is working fine.  But after 10 minutes or so, ACR starts acting up.  Specifically, edits become increasingly sluggish and ultimately the image won't transfer into PS.  Instead, I receive the message: "Could not complete the Open As command because there is not enough memory (RAM)".

 

I do not have any other programs open (aside from Bridge) when this happens.

 

I would have thought that 4GB of RAM would be a sufficient amount of memory.

 

One more point: I am not using the boot drive as the PS scratch drive.

 

Two more bits of information: (1) I have the Memory Usage slider set to 80%; (2) Cache value is 1,024.

 

Thanks in advance for any help you folks can provide,

 

John

 
Replies
  • Noel Carboni
    23,456 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 8, 2012 7:27 PM   in reply to John_Guastella

    John_Guastella wrote:

     


    I would have thought that 4GB of RAM would be a sufficient amount of memory.

     

    You'd think that, but modern 64 bit systems are often populated with 16 GB or more to provide Photoshop enough breathing room to really sing.

     

    Have you tried it without running Bridge?  I'm not sure what all functions you use from Bridge, but it might be more efficient just to use Explorer to integrate your image file activities.

     

    Also try actually knocking Photoshop's RAM usage DOWN, say to 60%.  Yes, that sounds counterintuitive, but it can help leave more room for plug-ins like Camera Raw.

     

    XP is getting a bit long in the tooth.  As you have seen, most GPU acceleration isn't available with Photoshop CS6 on XP.  Perhaps you might want to start looking at moving to a current OS.  Not sure I can recommend Windows 8 with a clear conscience, but Windows 7 is pretty solid.  A 64 bit OS can actually run Photoshop a little better even in a 4 GB machine than a 32 bit OS.

     

    -Noel

     
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    Sep 8, 2012 8:26 PM   in reply to John_Guastella

    With XP-Pro, a 32-bit OS, one cannot use a full 4GB of RAM, but then "memory" is not only RAM, but also Windows Virtual Memory, or the Page File.

     

    1. How much RAM do you have allocated to PS?
    2. Is your Page File dynamically, or statically managed?
    3. What is its size?
    4. Where is it located in your HDD's?

     

    Good luck,

     

    Hunt

     
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    Sep 9, 2012 12:47 PM   in reply to John_Guastella

    John,

     

    While contemplating your new system, and especially as you mention Video editing, this article might be worth a read: http://forums.adobe.com/thread/947698?tstart=90

     

    Also, there is a very active Adobe Hardware Forum, and though much of the material is based on running Premiere Pro, PS will benefit from most of the suggestions. I would post any hardware-related questions to the Adobe Hardware Forum: http://forums.adobe.com/community/premiere/hardware_forum?view=discuss ions

     

    Good luck,

     

    Hunt

     
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  • Noel Carboni
    23,456 posts
    Dec 23, 2006
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    Sep 9, 2012 1:00 PM   in reply to John_Guastella

    John_Guastella wrote:

     


    Noel: The default PS RAM usage was set at around 70%.  Increasing that value to 80% or decreasing it to 60% did not solve the problem. 

     

    Just to verify:  Did you make sure and completely shut down Photoshop after making changes to those values?  Don't be afraid to try a more extreme value either, e.g., 50% for Photoshop.  If that does make a difference it would be telling.

     

    Since Bridge can host the Camera Raw plug-in, depending on just how you're running it the Photoshop settings may make no difference.

     

    Just between us chickens, Camera Raw has been getting less and less efficient lately in kind of a hurry.  I think they are just thinking of more and more features to put into it, and as a result it wants a bigger and bigger system to run on.

     

    FYI, I'm about to upgrade from a 16 GB 8 core system to a 48 GB 12 core system myself to try to keep up with the demands of all this software.

     

    -Noel

     
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    Sep 12, 2012 3:14 AM   in reply to John_Guastella

    Hi

     

    I would also like to report that this error is driving me mad.

     

    I simply cant use Photoshop. I cannot save a a PNG without seeing this error. PSD, BMP JPG are all fine, but PNG error evertime with the out of memory message.

     

    System is a Dell Latitude D820, 4gig ram, Win 7 32bit, Quad I7 @ 2.4, Nvidia 4200M.

     

    Ive changed the settings as above, and still see the error every time.

     
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    Sep 13, 2012 1:12 PM   in reply to Mark_Solesbury

    Mark_Solesbury wrote:

     

    I simply cant use Photoshop. I cannot save a a PNG without seeing this error. PSD, BMP JPG are all fine, but PNG error evertime with the out of memory message.

     

    Hmmm, I wonder if you'd get a different result if you tried SuperPNG.

     
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    Sep 13, 2012 2:10 PM   in reply to fnordware

    Evening

     

    I just tried your plugin and it works perfectly with no errors.

     

    Adobe - Learn from this.!

     
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  • Noel Carboni
    23,456 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 13, 2012 2:55 PM   in reply to Mark_Solesbury

    I'll bet it doesn't create (and fail to clean up) a dozen or so ..._MVM_... files either.

     

    -Noel

     
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    Sep 13, 2012 7:42 PM   in reply to fnordware

    Sorry to report that SuperPNG had the opposite effect on my Mac, once I relaunched Photoshop. 

     

    It actually introduced the spurious Not Enough RAM error message described above, both on trying to save an image as PNG and in trying to open existing PNG files.  It made no difference whether Adobe's PNG plug-in was installed or not.  (Yes I dutifully re-launched Photoshop every time.)

     

    Removing it and re-installing Adobe's PNG plug-in cured the problem every time.  Tried it about six times.

     

    Interesting that PNGs should give that kind of an error.

     

    Photoshop 11.0.2, Tiger 10.4.11.  Well over 10 GB of memory available.

     

    2.5 GHz Power Mac (PPC) G5-Quad; 16GB RAM; mutant, flashed 550MHz nVidia GeForce 7800GTX 1,700MHz 512MB VRAM; ATTO ExpressPCI UL5D LP SCSI card; Mac OS X Tiger 10.4.11 and Leopard 10.5.8 boot drives; intrusive Spotblight, Dashboard and Time Machine permanently disabled; dual 22" CRT monitors; USB wireless 'n' available but connected to the Internet via wired Ethernet; FW flatbed scanner; 2 SCSI scanners (one tabloid-size transparency scanner and a film scanner); various internal & external HDs; FW Epson 2200 and Ethernet Samsung ML-2850ND printers; 2 X Back-UPS RS 1500 XS units.

     

    I did not run it on my CS6/SnowLeopard Mac-Intel system (MacBook).

     
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    Sep 13, 2012 7:55 PM   in reply to station_two

    Oh no! Sorry about that.

     

    My best guess is it's because you're running OS X 10.4 and the plug-in is built for the 10.5 Mac SDK. It's a requirement for a plug-in that will work in 64-bit. Even though you're not using 64-bit (or even Intel), the plug-in on the website has PPC, i32, and i64 code included, so I need the 10.5 SDK.

     

    If you're really interested in getting SuperPNG on that machine, email me and I can send you a version built for 10.4. And it that doesn't work, well, it is a free plug-in after all.

     
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    Sep 13, 2012 10:18 PM   in reply to fnordware

    OS X 10.5.x, Leopard, is a disaster on a PPC machine.  It totally breaks SCSI and it dropped the Classic environment.  As you can see in my machine specs, I do have a bootable 10.5.8 volume, but I haven't used it in a long time.  I'll probably erase and re-format that volume to use it for storage.

     

    I'll try emailing you from your web site.

     

    Thank you! 

     
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