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Satoshi_K
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I can't activate

Sep 13, 2012 3:35 AM

Tags: #installing #serial #number #activating

How can I activate my legitimate copy of Photoshop cs5.5?  I bought it second hand, but it is a legitimate copy.  When I tried to install it, Adobe said that maybe it wasn't a real copy, but it is.  Adobe wouldn't accept the serial number on the package.

481 Views   2 Replies   Latest reply: Nikhil Bisne, Sep 13, 2012 11:49 PM
 
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  • Mylenium
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    1. Mylenium,
    Sep 13, 2012 3:46 AM   in reply to Satoshi_K
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    Get in touch with support. And don't assume it would be legit just because it came in a box. Counterfeit can look as real as the originals...

     

    Mylenium

     
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  • Nikhil Bisne
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    2. Nikhil Bisne,
    Sep 13, 2012 11:49 PM   in reply to Satoshi_K
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    Buying second hand products is permitted for Adobe software however there is a process that needs to be followed: Please refer to this doc. It may help you.

     

    Thanks

    Nikhil

     
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