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Belloq Quinn
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Lighting effects seems to render only in bitmap

Sep 14, 2012 9:45 PM

Tags: #photoshop #problem #error #issue #image #plugin #effect #glitches #cs6 #lighting

it started about a week or so ago but when i tried using the lighting effects filter rather than showing  a shadowy gradient effect like it usually does it is either pue blakc or just shwos an unnafected picture and when i play with the lighting rig or change slider settigns like texture for example it flickers back and forth like it's broken

.http://imageshack.us/a/img577/5038/flickerscreenshot.png

 

but it works perfeclty in CS5 without a hitch.http://imageshack.us/a/img39/3383/properlighteffect.png

 

 

i tried searching to see if others had a similar problem but all i got was that CS6 either didnt coem with it installed or the app doesnt display correclty. i dont know what to do i dont want to keep goign to an older photoshop just to use it's basic features.

887 Views   19 Replies   Latest reply: Belloq Quinn, Sep 15, 2012 10:12 PM
 
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  • Sudarshan Thiagarajan
    3,731 posts
    Oct 15, 2010
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    1. Sudarshan Thiagarajan,
    Sep 14, 2012 11:00 PM   in reply to Belloq Quinn
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    Can you verify that your CS6 is opening in 64-bit mode? Lighting effects in CS5 was not written for Mac 64-bit. CS6 had a revamp to 64bit support for Mac. This is the first thing I can think of asking you.

     

    Apart from this, I doubt your Graphic Card support for Photoshop.

     
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  • Belloq Quinn
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    2. Belloq Quinn,
    Sep 14, 2012 11:08 PM   in reply to Sudarshan Thiagarajan
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    i am not sure how to check if i am in 64 bit and my graphics card is NVIDIA GeForce GT 330M. and it did used to work until like a week or so ago so i have no iea if soemthing chaged. also i recently downloaded a patch but i dont know if it worked. what cna i do?

     
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  • Sudarshan Thiagarajan
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    Oct 15, 2010
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    3. Sudarshan Thiagarajan,
    Sep 14, 2012 11:34 PM   in reply to Belloq Quinn
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    Open Finder. Navigate to Adobe Photoshop CS6, 'Get Info' for the app. You'll see if your application opens in 64bit mode.

     
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  • Belloq Quinn
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    4. Belloq Quinn,
    Sep 14, 2012 11:40 PM   in reply to Sudarshan Thiagarajan
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    Kind:  Application (Intel)

     

    Size:  564.7 MB on disk (560,095,713 bytes)

     

    Where:  /Applications/Adobe Photoshop CS6

     

    Created: Monday, June 18, 2012 2:04 PM

     

    Modified:  Monday, June 18, 2012 2:04 PM 

     

    Version  13.0.1

     

    Copyright:  Copyright  © 1990-2012 Adobe Systems Incorporated

     

    it says nothing about bit versions. unless thats what version means. but i dont know how to read it.

     
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  • Sudarshan Thiagarajan
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    5. Sudarshan Thiagarajan,
    Sep 15, 2012 12:35 AM   in reply to Belloq Quinn
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    Open Photoshop CS6. Then Open Activity Monitor on your Mac. Search for Photoshop. One of the columns will show you 'Kind', where it will show you if its Intel (64-bit) or not. If it just shows Intel, your app is running on 32bit.

     
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  • Belloq Quinn
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    6. Belloq Quinn,
    Sep 15, 2012 12:39 AM   in reply to Sudarshan Thiagarajan
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    yes it is 64 bit. and i googled for a way to look for it an i found out ther eis no 32 bit for mac. so now i know i have 64 bit what should i do? get 32 bit find a patch/update not use light effects at all?

     
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  • Sudarshan Thiagarajan
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    Oct 15, 2010
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    7. Sudarshan Thiagarajan,
    Sep 15, 2012 6:26 AM   in reply to Belloq Quinn
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    I'm trying to reproduce the file you're working on. Can you help us understand the properties of your 2 other spot lights you have on the top of your canvas? Or, maybe, can you delete them and just try adding 1 light to reproduce your scenario and let us know if the issue still persists?

     
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  • Chris Cox
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    8. Chris Cox,
    Sep 15, 2012 12:13 PM   in reply to Belloq Quinn
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    That looks like another GPU driver problem.

     

    Have you updated your driver from NVidia's website, and followed their directions for the update (to avoid bits of older drivers hanging around)?

     
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  • Belloq Quinn
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    9. Belloq Quinn,
    Sep 15, 2012 3:14 PM   in reply to Sudarshan Thiagarajan
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    oh those other spotlights were just a preset i chose, Three down i think it's called,with the only modification was the texture setting turned on highest. i should have chosen the default to display but it happends regardless of settings.  http://imageshack.us/a/img138/2608/displaywindow.png

    even on default it still flickers. Chris Cox says it may be a driver problem though.

     
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  • Belloq Quinn
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    10. Belloq Quinn,
    Sep 15, 2012 3:17 PM   in reply to Chris Cox
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    i tried updating but the only one for mac didnt seme  to work and the latest one i saerched for was only for windows. is there a proper link i cna go to? and how comon is my problem?

     
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  • Chris Cox
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    11. Chris Cox,
    Sep 15, 2012 3:42 PM   in reply to Sudarshan Thiagarajan
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    He's using Lighting Effects in CS6 -- not the old 32 bit plugin.

    And Photoshop CS6 is only a 64 bit application on MacOS.

     
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  • Chris Cox
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    12. Chris Cox,
    Sep 15, 2012 3:44 PM   in reply to Belloq Quinn
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    Not very common.

     

    Are you on a laptop that might have switchable GPUs?  (GT 330M is usually a moble part)

    If so, have you tried disabling automatic graphics switching in the OS preferences?

     

    Which OS version are you using?

    Did you recently upgrade or update your OS?

     
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  • Belloq Quinn
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    13. Belloq Quinn,
    Sep 15, 2012 3:52 PM   in reply to Chris Cox
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    it's an April 2010 macbook pro and running on mac os 10.6.8 snow leapard. i do not know if it has a switchable GPU. how do i check and if i have it how do i disable it?

     
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  • Chris Cox
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    14. Chris Cox,
    Sep 15, 2012 4:57 PM   in reply to Belloq Quinn
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    I believe it's under the energy saver settings.

     
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  • Belloq Quinn
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    15. Belloq Quinn,
    Sep 15, 2012 5:03 PM   in reply to Chris Cox
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    found it and disabled automatic switching. i also updated Nvidia Cuda 3.1.10. will that fix the problem?

     
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  • Chris Cox
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    16. Chris Cox,
    Sep 15, 2012 5:13 PM   in reply to Belloq Quinn
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    I don't know for sure, since I haven't seen that exact problem before.

    But it does appear to be a problem with the GPU drivers - and both those steps help stabilize and update the GPU drivers.

     
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  • Belloq Quinn
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    17. Belloq Quinn,
    Sep 15, 2012 5:14 PM   in reply to Chris Cox
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    okey! do i have to restart my computer for the resttings and updates to take hold or just restart photoshop?

     
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  • Chris Cox
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    18. Chris Cox,
    Sep 15, 2012 8:16 PM   in reply to Belloq Quinn
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    To update the drivers, you need to restart the computer.

     

    Turning off automatic switching should happen immediately.

     
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  • Belloq Quinn
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    19. Belloq Quinn,
    Sep 15, 2012 10:12 PM   in reply to Chris Cox
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    ah okey!. thankyou for your help. hopefully this will work.

     
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