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Small/Large player buttons unresponsive

New Here ,
Sep 13, 2012 Sep 13, 2012

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I'm using 11.2, 32-bit flash player under Ubuntu 12.04 LTS amd64, Firefox i686 build for x86_64.

Everything is fine, except for this one. When I start the browser, surf to youtube, and the first video always have those buttons inactive. Very annoying. I use it often.

Then, I do page reload and after that - the buttons work fine. But the problem is reproducable every time I start browser.

Please assist. If this is something you don't want OR cannot fix, please, tell me which of the older versions, perhaps, doesn't have this problem.

Thanks.

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Adobe Employee ,
Sep 13, 2012 Sep 13, 2012

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which player buttons are you describing?  can you take a screenshot and point out the ones you are having trouble with?  thanks...

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New Here ,
Sep 14, 2012 Sep 14, 2012

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illustration.jpg

http://s10.postimage.org/j1hxsf1c9/illustration.jpg

The pointer is just exactly on the button I was speaking of.

Btw, Firefox version: Build identifier: Mozilla/5.0 (X11; Ubuntu; Linux i686 on x86_64; rv:15.0) Gecko/20100101 Firefox/15.0

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Adobe Employee ,
Sep 14, 2012 Sep 14, 2012

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thanks for clarifying.  lets see if we can reproduce.  need to set up the environment.  brb...

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Adobe Employee ,
Sep 14, 2012 Sep 14, 2012

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unfortunately, i'm not able to reproduce.  i enabled the partner sources and installed flash player 11.2.202.238 (64-bit) and the buttons work every time i start up firefox and nav to a video.

would it be possible you are running the 32-bit flash player binary with nspluginwrapper?  how did you install the player by chance?

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New Here ,
Sep 15, 2012 Sep 15, 2012

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Yes, as I have mentioned before, I use 32-bit Firefox and Flash under 64-bit Ubuntu. I did so to keep compatibility with java applets I have developed in the past.

Flash installation procedure I have performed (the package flash installer:i386 did not install, so I had to do it manually):

1. download and extract install_flash_player_11_linux.i386.tar.gz

2. cp libflashplayer.so ~/.mozilla/plugins/

3. sudo cp -r usr/* /usr

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Adobe Employee ,
Sep 17, 2012 Sep 17, 2012

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ah...  so, i downloaded firefox 32-bit, installed ia32-libs and copied the 32-bit flash player binary to the same ~/.mozilla/plugins directory and cannot reproduce.  it is possible there is a conflict with the java plugin.  have you tried to disable it to see if this is the case?  otherwise i would suggest you run 64-bit firefox when using to display flash content.  thanks...

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