My daughter bought Elements Premier 9 for her laptop. Unfortunately, she had to replace the hard drive on her laptop when it failed completely and no data could be reovered. She now wants to load Adobe software to her laptop but when she inserts the DVD, it refuses and a message appears which says the software has been modified. I assume this is because it seems as if my daughter is trying to load the software to a second device when the licence is for only one device. Is there any way around this? Can Adobe authorise the software to be loaded again?
This has most likely nothing to do with any of Adobe's stuff. In short: You can install this stuff on a million systems - until it actualyl tries to activate, it never knows that there was another install. So whatever issues you have are more likely generic system issues, but since you did not provide any more info, I'm afraid we cannot help you much. There's a million causes why the warning comes up, including the simple fact that some Windows components or drivers may frown on just replacing the harddrive due to different mapping/ topology or a wrong SATA bus setting. Also this error could be related to now invalidated user permissions/ file permissions from the previous install, security tools messing with your stuff or a pending restart from an install of anotehr component. We really cannot know.
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