I am trying to install CS6 and keep getting "Installation Failed" error. I have restarted. Quit all applications. Uninstalled old versions of CS (Except CS5).
I have a Macbook Pro from 2006. 2.16 GHz Intel Core Duo. Running OS 10.6.8.
I looked at the log and the summary is as follows:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 9 warning(s)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Plug-ins.localized"(Seq 11263)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 11263)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Icon
"(Seq 11264)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 11264)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6"(Seq 15033)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 15033)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Icon
"(Seq 15034)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 15034)
----------- Payload: {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0 -----------
ERROR: DF031: Unable to read display attributes of "/Users/emilylozano/.Trash/Adobe Bridge CS6"(Seq 2517)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 2517)
ERROR: DF031: Unable to read display attributes of "/Users/emilylozano/.Trash/Adobe Bridge CS6/Icon
"(Seq 2518)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 2518)
----------- Payload: {4482EF4A-376B-46DE-9B17-E377232328E0} PDF Settings CS6 11.0.0.0 -----------
ERROR: DF001: Unable to get permissions of "/Library/Application Support/Adobe/Adobe PDF/Extras"(Seq 177)
WARNING: DW063: Command ARKChmodCommand failed.(Seq 177)
----------- Payload: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060} Adobe CSXS Extensions CS6 3.0.0.0 -----------
ERROR: DF037: Unable to delete directory "/Users/emilylozano/Library/Application Support/Adobe/CS6ServiceManager"(Seq 2)
WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
----------- Payload: {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF037: Unable to delete directory "/Library/Application Support/Adobe/PCF"(Seq 2)
WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
---------------------------------------------------------------------- ---------------
Exit Code: 0 - No error.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF001, DF031 ... WARNING: DW063 ...
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END - Installer Session
Thanks!
Run the cleaner tool :- http://www.adobe.com/support/contact/cscleanertool.html
Enable root user account ( http://support.apple.com/kb/ht1528) and then install the software from the root user.
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