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Hudechrome
Hudechrome
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Photoshop CS6 Partial Reset to Defaults

Sep 15, 2012 10:43 AM

Tags: #pc #cs6_extended

This morning, I opened CS6 and noticed that Open Recent  was grayed out. So I opened my most recent from Bridge and found almost all my settings had reverted to default, except for Menu and Keyboard Shortcuts. Workspace still had the correct name.

 

I have CS6 Prefs saved on the desktop but I chose to rest most by hand to see if anything might foul up. It didn't so I renamed the final settings to a different workspace. In so doing, I lost my keyboard shortcuts so I had to reset those as well. Of course, I realize that I didn't have to do all that, I could have simply substituted the saved .psp, but since this revert was not as a result of my resetting prefs manually, I wanted to see what if anything might be wrong and perhaps interfere with manual settings.

 

The strangest behavior showed up when I went to reboot the computer then open PS. It took a very long time for PS to open, and during that time a blue square would flash on screen behind the PS Loading Icon, which is something I have not seen before.

 

Win 7 Ultimate

CS6 Extended, Cloud derived

12G RAM

148G C drive

39G Scratch

20G Second Scratch

4 core AMD processor

ATi 7750 Video

 

Examination of Events showed no problems other than an inability to run backup today because the Backup HD was unavailable. It may have been trying to do so while I opened PS as I note several attempts to do so in Events log.

1321 Views   7 Replies   Latest reply: Hudechrome, Sep 16, 2012 9:51 AM
 
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  • Noel Carboni
    21,005 posts
    Dec 23, 2006
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    1. Noel Carboni,
    Sep 15, 2012 10:55 AM   in reply to Hudechrome
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    That's scary.  I worry when anything changes on its own.

     

    I don't know what to tell you except that you can watch your preferences files (and back them up, etc.) manually.  You could then see whether changes have been made to size and/or content.

     

    This page describes where your preferences are located, and note that there are DIFFERENT sets of preferences for 32 and 64 bit Photoshop.

     

    http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-ph otoshop.html

     

    Note that to this day there are still some parts of that page that have typos (e.g., stating "CS5" instead of "CS6"), so be careful and read between the lines.

     

    -Noel

     
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  • Hudechrome
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    2. Hudechrome,
    Sep 15, 2012 4:32 PM   in reply to Noel Carboni
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    Scary. Right.

     

    I've been on and off this problem today, running scans for rootkits etc, scans for OS errors and HD health. All check ok, so at the moment, I haven't the foggiest.

     

    If I had given it a moment's thought, I should have made a separate copy of the existing (after the event) presets and compared it to the saved ones from last June. But this was about 4AM, I was awake but not that awake and certainly in no mood to have this happen!

     

    Thanks for the link. I know that there are two sets. I am only concerned with the 64 bit but tomorrow, I'll open the 32 bit version and see how the Presets are running.

     

    I did check other apps, notably DxO and found no anomaly's. So far as the backup, this isn't the first time that I have neglected to activate the backup drive and no bad stuff happened then.

     
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  • Bill Hunt
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    3. Bill Hunt,
    Sep 15, 2012 5:33 PM   in reply to Hudechrome
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    Lawrence,

     

    I have never heard of such, and have certainly never observed it. Closest that I have had was once my Recent Images did go blank. I attributed that to some cleaning that I had done to the system?

     

    I know that one can do partial reset of Prefs in Premiere Pro, but that is sort of a variation on the Shift-Ctrl-Alt (full Preferences), where other modifier key combos, at launch will do things like Clear PrPro Media Cache, etc.. Not quite the same.

     

    Now, that Event Log entry on attempts to access a disk is worrisome, and I wonder if you are having an I/O issue there, and when you launhed PS, it was looking for some reference to that disk.

     

    That would be where I would start looking, as I could see where something like a referenced disk, that was unavailable, might mess things up a bit. I seem to recall some folk, who had issues when working from externals, that were no longer available, and PS not working 100%. I have seen similar with Prmiere, where someone had Imported VOB files from a DVD-Video, then closed out PrPro, removed that DVD-Video, and later launhed and Opened that Project. Usually, PrPro should first ask "Where is file ____ ?" and offer a Finder. If the linked media, the DVD-Video in this case, is not available, then the Clips/files are shown as Offline. PrPro can get a bit wonky, when a Project with broken links is Opened, but usually gets over it. Now, PrPro is different, than PS, in that one cannot fully launch PrPro without a Project. PS opens fully, without an Image chosen. That comes in the next step in the workflow.

     

    Other than an I/O issue, I have not helpful thoughts, except for good luck,

     

    Hunt

     
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  • Bill Hunt
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    4. Bill Hunt,
    Sep 15, 2012 5:37 PM   in reply to Hudechrome
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    OK, the drive that you mentioned was an external then?

     

    Glad that everything is checking out fine. Though it does not give you a clue as to "why," if all functions fine from here on out, then other than loosing sleep, it should not be too painful.

     

    My question for the muses is, "Why do things have to go wrong when it's very late, and I am tired, or when I have a pressing deadline?" Why can't they happen when I have downtime, and would love nothing better than to track down problems, install a bunch of new drivers, and sip a glass of wine?

     

    Good luck,

     

    Hunt

     
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  • Hudechrome
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    5. Hudechrome,
    Sep 15, 2012 6:10 PM   in reply to Bill Hunt
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    The drive is on a removable chassis that slides into a carrier permanently installed on the computer. If I don't have the key turned on, it doesn't run and, not being ahot plug drive bay, I have to engage it during bootup. Fussy, but I get to grab the drive and the others on the way out of a building that may require prompt exit with valuables in tow!

     

    Off to see Sylvia Mc Nair do Gerswin. Wonderful voice, btw.  Not Gerswin but a superb example:

     

    http://www.youtube.com/watch?v=RnYbBAkYVYU

     
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  • Bill Hunt
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    6. Bill Hunt,
    Sep 15, 2012 6:16 PM   in reply to Hudechrome
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    Enjoy the concert, and maybe that will make up for your "late night."

     

    Got you on the removable. I would keep that in the back of my mind, as a possibility. Obviously, you backup to it, but did you have anything in PS pointed to it, when the issue arose?

     

    Good luck,

     

    Hunt

     
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  • Hudechrome
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    7. Hudechrome,
    Sep 16, 2012 9:51 AM   in reply to Bill Hunt
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    Concert was dynamite! It's a traveling show and may be in your neighborhood soon, if not already been there. It's called "Here to Stay"

     

    So far as PS being pointed to it the best answer is probably no. But the files being backed up are specifically the files from my "Edit" drive, that is those I am dealing with now and in the recent past (back to January). But merely opening PS does not imply any item in PS pointing to it as Edit is not on C drive.

     

    I have seen on a number of occasions with Bridge, DxO and such that when opened,  did not revert to the last folder opened, but rather to the default tab in the Browse function. And that in turn usually was a result of Bridge or DxO referencing a folder no longer available for logical reasons. (it's been deleted etc).

     

    So this is a "puzzlement"

     

    Lawrence

     
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