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Adobe Shockwave Flash Player crashing

New Here ,
Sep 16, 2012 Sep 16, 2012

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My Adobe Shockwave Flash Player crashes every time I play a Zynga game on it.  I uninstall it & reinstall it each time & I am tired of it.  I have talked to other players who have the same problem.  Do we need to find another flash that works well with games?  Any suggestions are appreciated.


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LEGEND ,
Sep 16, 2012 Sep 16, 2012

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What is your operating system & version?

What is your web browser?

What is your Flash Player version?

[topic moved to Flash Player forum]

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New Here ,
Sep 17, 2012 Sep 17, 2012

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Windows XP

Google Chrome

Shockwave Flash Player 11.6   (This is what it says under my program list.  I thought there might've been another # on it also.)

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Adobe Employee ,
Sep 18, 2012 Sep 18, 2012

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Let's try this:

First, type "about:flash" in Chrome's address bar and post the contents of the page that is displayed.

Next, let's try using the system's version of Flash Player using the instructions outlined here:

http://helpx.adobe.com/flash-player/kb/enable-system-flash-player-google-chrome.html

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New Here ,
Sep 18, 2012 Sep 18, 2012

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Hi chris.

I have a microsoft windoes xp 32 bit intel laptop.

I have recently upgrated the newest version of flash . player 11.4 it says.  But it keeps crashing my computer everytime I load a web like facebook/youtube/ mtv.  Just bout every browser I've blamed the web browser for this crashing problem! I am currently using firefox the most lastest version. Will you guys pleaseeeee fix this crashing problem so I can enjoy youtube and all there wonderful websites again with no problems. This flash player came out yesterday but doesn't seem to help. Could I usre another flash player untill you guys fix the problem. If so what version?  They say 10.3 but apperently that doesn't help. Gah. Its so fustrating! And so you know I have reinstalled it but that didn't help either. And I did do a cleaning up on my laptop. It didn't help the freezing on the web browser. But it did help it load faster but as I said. Everything keeps freezing and crashing. Please make a newest version that wont be doing this as fast as possible. Thanks

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New Here ,
Sep 19, 2012 Sep 19, 2012

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I have used Internet Explorer & Mozilla Firefox also & have the same issue, but I usually use Google Chrome for the games.

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Adobe Employee ,
Sep 19, 2012 Sep 19, 2012

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Understood.  Can you please see my earlier reply for both a troubleshooting step and directions to get information we'll need to investigate further.

Thanks,
Chris

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