I am a Creative Cloud member and am having trouble installing Acrobat X Pro. The following is a sample error.
Exit Code: 6 Please see specific errors and warnings below for troubleshooting.
For example, ERROR: DW050 ... -------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Config.Msi\4755a83.rbf.
Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 -
Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\4755a83.rbf.
Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install
: ERROR: DW050: - Acrobat Professional: Install failed
-------------------------------------------------------------------------------------
Usually when I get such an error, I open the Config.msi directory and that verifies that I have
access, but it's not working in this case.
--Katherine
I'm moving this thread over to our download/installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave
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