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emscreenName
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Captivate 5.5 - problem with resetting points

Sep 15, 2012 2:46 PM

Tags: #error #reset #points #clickbox #captivate_5.5_

I made one module in Captivate 5.5 - using "execute advanced action" in clickbox and only in two slides, for no reason (there are no entry or exit action), it resets points.

Do you know what could be the reason? And why I should do to repair it?

 

I tried to remake these two slides, but it didn't help. Moreover I changed some lines in java script or manifest, but it didn't work.

Now I have no idea what to do.

 

Thanks for all replies.

 

Ewa

 
Replies
  • Currently Being Moderated
    Sep 15, 2012 4:57 PM   in reply to emscreenName

    Ewa,

     

    I'm afraid you will need to give us more detail about this issue so that we can try to help you with it:

    • Do I understand correctly that you are using clickboxes to execute some advanced actions?  If so, what Advanced Actions are executed when the user clicks these boxes?
    • What do you mean that "it resets points"?  Do you mean that clicking the boxes is changing the final score of the module, or do you mean something else?
    • What are you trying to achieve with this module?
     
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  • Currently Being Moderated
    Sep 16, 2012 4:02 PM   in reply to emscreenName

    How do you know the final score of the module is changing BEFORE clicking the boxes?

    Normally the final score is only seen on the Quiz Results slide at the end of the module.  How are you monitoring the final score before seeing this slide?

     
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  • Currently Being Moderated
    Sep 16, 2012 11:23 PM   in reply to emscreenName

    Did you insert the Quizzing system variable cpQuizInfoPointsscored in a text caption? I'm puzzled about 'symbol of the menu? This system variable is in CP5.5 indeed updated after submit of each question, and after each scored object  And it will be displayed on the score slide. BTW you can display that tracking text caption by timing it for the rest of the project.

    I suppose you activated Reporting for the click boxes, and entered a score for each of them. It is normal that the score then is updated after the click boxes have been clicked. Having created a lot of custom questions (check my blog) I never had issues with this work flow, so hope you do not mind me telling that it perhaps something you are missing here. Did you check the scores in Advanced interaction view?

     

    Lilybiri

     
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    Sep 17, 2012 1:06 AM   in reply to emscreenName

    I need more information. Both slides have more click boxes than the scored one: are those in different locations on the slide? You cannot have two click boxes in exactly the same location at the same time. So if you could post a screenshot from stage + timeline?

     

    And what is the advanced action triggered by the click box exactly doing?

     

    Lilybiri

     
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