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NelsonMartin
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I'm having trouble installing Captivate 6 on a Win 7-32bit computer

Sep 14, 2012 3:41 PM

I am running Win 7-32bit version and am having no luck with Captivate.  It acts like it installed but then nothing is in the start menu.  I have tried closing all other basic programs installing as well.  Nothing seems to make a difference.  Any suggestions?

481 Views   2 Replies   Latest reply: NelsonMartin, Sep 17, 2012 7:23 AM
 
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  • Mylenium
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    1. Mylenium,
    Sep 15, 2012 1:06 AM   in reply to NelsonMartin
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    Check your Program Files folder whether actualyl something is there. And perhaps there are install logs similar to the CS ones that may shed some light on the matter:

     

    Troubleshoot with install logs

     

    Mylenium

     
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  • NelsonMartin
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    2. NelsonMartin,
    Sep 17, 2012 7:23 AM   in reply to NelsonMartin
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    Thanks, I was able to get support help and get this installed.  You were right, there was nothing in my program folders.  The problem was that the program didn't full download.  I tried it again, got the full download and everything installed. 

    Thanks!

     
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