Hi there,
When launching CS5.5 InDesign, I select 'New document'. After it is setup (1-2 seconds), it freezes and InDesign is non functional and you have to force quit.
My console log states:
CFURLCreateWithBytes was passed these invalid URLBytes: ‘/Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks’ (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateFromFileSystemRepresentation should be used instead.
The freeze occurs in the admin account and logged in domain user.
I have tried updating InDesign- nothing.
Uninstalling through Adobe uninstaller and reinstalling- nothing.
Not using plugins. We are using Extensis Universal Type Client but I wuit it and turned off the Core to see if that helps- nothing.
Ive repair permissions- nothing
Rebooted- nothing
I ended up upgrading to CS6 and had no problems. I would like to resolve this CS5.5 issue though. Any help?
Please see Adobe Forums: InDesign CS5.5 Not Responding to find instructions for how to generate a hang report and then a forced crash.
See SING Removal
I copied Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II/Datastore to the desktop and deleted it from that directory. Did the same for the Mark II folder (Solution 2)
-Failing that the first time, I uninstall/reinstall and didnt bother to update, which is why you see the original InDesign. I'll try and update InDesign and move to 10.7.4 to see if that does anything. My
Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II/Datastore does not currently have these folders because I took them out. Maybe I'll run the crash report again and post it. I have to wait for the designer to finish for the day. I'll update possibly tomorrow.
Thank you!
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